Error codes

Error codes

PlayStation Support

Most common PlayStation error codes

Solutions for PlayStation®5 and PlayStation®4 error codes.

CE-100005-6 There is a problem reading a disk or data.

CE-100002-3 Failed to update the application.

CE-108255-1 An error occurred on the application.  

NP-102946-2 Please install the latest update file. 

CE-107857-8 There was a problem loading the application. 

CE-100028-1 There is not enough free space on the SSD. 

CE-106485-4 There may be a problem reading the system software or data. 

NW-102311-8 A communication error has occurred. 

WS-116521-6 This service is currently under maintenance. 

CE-107750-0 A system error has occurred. 

CE-34878-0 An error has occurred with the application. 

CE-30005-8 Error occurred while accessing the hard disk drive ("HDD") or Blu-ray/DVD drive. 

CE-36329-3 An error has occurred with the system software. 

NP-34957-8 Server communication error. 

SU-30746-0 The system software update has failed. 

CE-32894-6 The connection to the server has been lost. 

WS-43709-3 Please check the expiry date of your credit card. 

NP-36006-5 Your trophy data may be corrupted. 

SU-41350-3 The update file cannot be recognised. 

WS-37469-9 Failed to connect to the server. 

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