CE-108255-1

An error occurred in the application.

There may be a problem with your application or console if this error occurred on your PlayStation®5.
Please try the following to find out if this problem can be fixed:
  1.  If your system software and application are not the latest version, please update them to the latest version and see if there is any improvement.
  2. If this error occurs after launching a game, delete the game in which the error occurs from Settings Storage, and reinstall the game.
  3. Start your PS5 in Safe Mode and perform "5. Rebuild Database".
  4. If the error occurs again, reset your PS5 from Settings System System Software Reset PS5, and try installing the application again. (Please make a backup of all your data in advance.)
  5. If the above means do not work, please consider applying for repair service from the online application page.

Need help? 

Contact our support specialists