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Game support

Create and join a party

Remote Play

Share & broadcast

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Game support

Common game questions

Managing games and content

Support for specific games

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Game support

Common game questions

Upgrade an eligible PlayStation®4 game to the digital PlayStation®5 version

Certain PS4™ games can be upgraded to the digital PS5™ version of the game on a PS5 console.

Backward compatibility

PlayStation®4 games playable on PlayStation®5.

Playing issues (crash, freeze, etc)

Find out how to fix issues when downloading games from PlayStation Store on PS5™ consoles and PS4™ consoles.

How to earn trophies

Learn about trophy settings, trophy levels, and how to sync trophies on PlayStation®5 consoles and PlayStation®4 consoles

Support video: PS5 Tips for locked games

Managing games and content

How to manage PlayStation®5 console storage

How to make space on your PS5™ console storage, and store games on USB.

How to manage PlayStation®4 storage space

Manage PS4™ storage space and game save data.

Hide games from your PlayStation® Games Library

How to hide games from your Games Library or from other players on PS5™ consoles and PS4™ consoles.

Installing, Downloading & Updating

Learn how to download your PlayStation Store purchases to your PS5™ console or PS4™ console and how to download games remotely.

Support video: How to Download and Delete Games on PS5

Support video: Downloading PS4 Games

Support for specific games

Support for Days Gone on PC

Find out the minimum requirements for Days Gone on PC and some troubleshooting steps to take if you’re having issues.

Support for Gran Turismo 7

Find out when Gran Turismo 7 launches, how to pre order from PlayStation™Store and what editions are available.

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Create and join a party

Party & voice chat

Party troubleshooting

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Create and join a party

Party & voice chat

Create a party and join voice chat on a PlayStation®5 console

Find out how to create and join a party, voice chat with party members and what content you can share in a party on PS5™.

Create a party and join voice chat on a PlayStation®4 console

Learn how to communicate with group members via voice chat and text messages on PS4™.

PS5 Chat transcription

Learn how to turn on chat transcription on PS5.

Party troubleshooting

Help with party and voice chat

Learn how to troubleshoot common voice chat issues on PS5 and PS4.

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Remote Play

Using Remote Play on your device

Remote Play troubleshooting

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Remote Play

Using Remote Play on your device

PlayStation Remote Play on mobile devices

Control your PlayStation® console remotely wherever you have a high-speed internet connection.

PlayStation Remote Play on PC and Mac

Control your PlayStation® console remotely on a Mac or a PC.

PS4: Remote Play for PS Vita

Connect your PlayStation®Vita to a PlayStation®4 console for Remote Play.

Remote Play troubleshooting

Remote Play connection troubleshooting

Diagnose and resolve issues with Remote Play.

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Share & broadcast

Taking screenshots & video clips

Troubleshoot broadcast and sharing on PS4

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Share & broadcast

Taking screenshots & video clips

Capture PS gameplay & screenshots on PlayStation®5

Save the memorable moments in your games on PS5™ consoles by taking screenshots and recording video clips.

Share screenshots and video clips on PlayStation®5 consoles

Refine your screenshots and video clips on PS5™ consoles.

How to share screenshots and video clips on PlayStation®4 consoles

Create lasting memories of your games with screenshots and video clips on PS4™.

Troubleshoot broadcast and sharing on PS4

PlayStation®4 Broadcast and Share Play troubleshooting

Learn how to troubleshoot PlayStation®4 Broadcast and Share Play issues.