PlayStation Support

PlayStation gaming on PC

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PlayStation on PC
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PlayStation on PC

Supported controllers and peripherals

For the best experience on PlayStation games for PC, you can use your PlayStation controller.

  • All PlayStation Studios games on PC support many input options including mouse and keyboard, as well as other game controllers. Specific features vary by title.

If you’d like to use your DualSense® wireless controller with compatible games and applications on a supported device, you can connect via USB or Bluetooth® in a few steps.

DualSense controller

Devices using the operating systems listed below or later support DualSense wireless controller Bluetooth and USB connections. Once connected, you can use your wireless controller to control compatible games and applications.

macOS Big Sur 11.3tvOS 14.5
iOS 14.5Android 12
iPadOS 14.5 
  • Windows PC devices support the controller via a wired connection.
  • Depending on the device, certain features on the controller might not be available. There’s no guarantee that all devices are compatible with the controller. 
  • To check which Android devices support the DualSense wireless controller driver, please consult your device's manufacturer.

Most Windows PC devices support the controller via a wired connection. 

You can connect your controller to a supported device using a USB cable with a Type-C connector.

DualSense Edge controller

Devices using the operating systems listed below or later support DualSense Edge™ wireless controller Bluetooth and USB connections. Once connected, you can use your wireless controller with compatible games and applications.
 

macOS Ventura 13.3iPadOS 16.4
iOS 16.4tvOS 16.4
  • Windows PC devices support the controller via a wired connection.
  • Depending on the device, certain features on the controller might not be available. Not all devices are compatible with your controller. 
  • A PlayStation®5 console is required to edit controller profiles and customize button assignments.

Most Windows PC devices support the controller via a wired connection.

You can connect your controller to a supported device using a USB cable with a Type-C connector.

DUALSHOCK 4 controller

Devices using the operating systems listed below or later support DUALSHOCK 4®wireless controller Bluetooth and USB connections. Once connected, you can use your wireless controller to control compatible games and applications.

  • Android™ 10 iOS 13
  •  iPadOS 13
  •  macOS Catalina
  •  tvOS 13 

You can connect a DUALSHOCK 4 wireless controller to a Windows PC using a DUALSHOCK®4 USB wireless adaptor or a compatible micro USB cable. 

You can connect a DUALSHOCK 4 wireless controller to a Windows PC using a DUALSHOCK®4 USB wireless adaptor or a compatible micro USB cable.

PlayStation VR2

Find out what the required PC specs are to use your PlayStation®VR2 with a Windows® PC and what other hardware and apps are needed.

Find out how to set up your PlayStation®VR2 on a Windows® PC.

Troubleshoot

The serial number can be found on the back of the wireless controller, below the QR code.

  • The serial number has 17 alphanumeric characters.

Scan the QR code on the back of your DualSense Edge wireless controller to see the serial number.

The serial number is also displayed on the back of the controller, underneath the QR code.

  • The serial number has 17 alphanumeric characters.

Find troubleshooting steps for your PS VR2 headset and PC adapter.

If you are having issues with your controller, please visit the PlayStation Repairs diagnostic tool.

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Games
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Games

Downloading and installing

To download and launch a game, please follow instructions from Steam or Epic Games.

Friends and trophies

  1. Press shift + F1 to open the PlayStation overlay. 
  2. Select Trophies.
    A list of all trophy groups belonging to the game appears.
  • Press Shift + F1 to open the PlayStation overlay.
  • Select Friends.
    Your friends list appears.

PC games support

Explore a range of new and upcoming PlayStation games for PC.

Find out about Ghost of Tsushima™ Director's Cut for PC editions, the game's supported languages and how to access pre-order bonuses.

Does Helldivers 2 have an online or multiplayer experience?

Helldivers 2 requires online play. You can play with up to four online players.

  • Helldivers 2 supports cross-play.
    You can team up with friends playing on PS5 consoles or on PC.

What are the minimum requirements for Days Gone on PC?

  • 64-bit processor and Windows 10 operating system or equivalent.
  • Intel Core i5-2500K@3.3 GHz, AMD FX-6300@3.5 GHz CPU, or equivalent.
  • 8 GB of RAM
  • Nvidia GeForce GTX 780 (3 GB), AMD Radeon R9 290 (4 GB) graphics card, or equivalent.

What are the minimum requirements for God of War Ragnarok for PC?

  • Avg. performance: 1080p @ 30 fps avg
  • GPU: NVIDIA GTX 1060 or AMD RX 5500 XT
  • CPU: Intel i5-4670K or AMD Ryzen 3 1200
  • RAM: 8 GB
  • OS: Windows 10 64-bit
  • Storage: 190 GB SSD

Games troubleshooting

  1. Make sure you have the latest Windows updates installed.
    Click on the Windows Search bar and type "Check for updates".
  2. Update drivers.
    Make sure the drivers for your video card, sound card, motherboard, and processor are up-to-date. Visit the manufacturer’s website for more information. 
  3. Turn off SLI or Dual Monitors.
    If you are running two screens or two graphics cards in SLI, this may cause an issue with your game. Deactivate SLI and unplug any extra screens and restart the game.
  4. Check your internet connection. 
    Check your internet connection or game server status for any issues.
  5. Reinstall the game.
    Try uninstalling and then reinstalling the game on your PC.

In some games, you can submit an in-game crash report. This option appears when the crash occurs. You may also reach out to a game-specific community hub.

For questions regarding the purchase of your PC game, please visit Steam's Support or Epic Games' Support for more information.

For questions around a game or to report game issues, please visit PlayStation's Support page.

Need help finding troubleshooting for a PC Error code? Search for your Error code or view the Error code hub.

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Account
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Account

Create an account

  1. Go to Account Management and select Create New Account.

  2. Enter your details and preferences and select Next on each screen.

  3. Verify your email address. Check your email for a verification message. Follow the instructions in the message to verify your email address.

For certain PlayStation games for PC, you can sign in to PlayStation™Network and access bonus content.

Sign in with an account for PSN

For certain PlayStation games for PC, you can sign in to PlayStation™Network and access bonus content.

  1. Purchase, download, and start an eligible PlayStation game playable on PC.
  2. Go to the main menu for the game and select Sign In.
  3. Sign in using your sign-in ID, or create an account.
    Account linking may be completed when you sign in (this experience may vary between titles).

The linking process may vary between games.

  1. Purchase, download, and start an eligible PlayStation game playable on PC.
    Choose your data privacy options and in-game settings during the first boot-up sequence.
  2. Follow the on-screen instructions until you find an option to link to PSN.
    A prompt may appear instead.
  3. Enter your sign-in ID and password, or create a new account if you don’t have one.

Account linking may be completed when you sign in (this experience may vary between titles).

Parental controls

Find out what parental controls can be enabled when playing PlayStation® PC games.

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Purchases
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Purchases

Purchases

You can purchase available PlayStation games from the below retailers.

Refunds

If you have purchased a PlayStation game on PC, please reach out to the appropriate retailer for support.

Redeem voucher

To redeem a voucher, please find instructions for redeeming at the appropriate retailer.