Horizon Forbidden West support

Horizon Forbidden West support

Find out about the different Horizon Forbidden West editions, the game's supported languages and how to access your pre-order bonuses.

How do I pre-order Horizon Forbidden West?

Horizon Forbidden West can be pre-ordered through PlayStation™Store and at local retailers. 

How do I pre-order Horizon Forbidden West on PlayStation Store? 

To pre-order, search for Horizon Forbidden West on PlayStation Store, choose an edition and select Pre-Order. You'll be charged, and the pre-order will appear in your console Library, PlayStation Store, and PlayStation®App.

Can I play my PlayStation®4 version on a PlayStation®5 console?

Yes, you can play the PS4™ version of Horizon Forbidden West on your PS5™ console.

Can I upgrade my Horizon Forbidden West PS4 version to the PS5 version?

To access both the PS4 and PS5 versions of Horizon Forbidden West, you need to purchase the Digital Deluxe, Collector’s, or Regalla Editions. Dual entitlement does not apply to the Standard and Special Editions.

Can I upgrade my Standard Edition to the Digital Deluxe edition of Horizon Forbidden West?

There are no plans for an update offer from Standard to Digital Deluxe Edition at this time.

I have bought the Digital Deluxe, Collector’s, or Regalla Edition; can I play this on both PS4 consoles and PS5 consoles?

Yes, as an owner of the Digital Deluxe, Collector’s, or Regalla Edition, you will receive a digital entitlement for both PS4 and PS5 versions. Your saved data will be transferable from your PS4 console to your PS5 console.

Can I play Horizon Forbidden West in different languages?

Yes, Horizon Forbidden West will be available in the following languages:

Spoken (voice-overs from local talent): English, French, Italian, German, Spanish, Polish, Portuguese, Russian, Arabic, Japanese, Latin American Spanish, Brazilian Portuguese.

Subtitles: English, French, Italian, German, Spanish, Polish, Portuguese, Russian, Arabic, Japanese, Latin American Spanish, Brazilian Portuguese, Dutch, Danish, Norwegian, Finnish, Swedish, Hungarian, Czech, Turkish, Greek, Simplified Chinese, Traditional Chinese, Thai, and Korean.

Are there any pre-order bonuses? 

Yes. If you pre-order any physical edition from participating retailers (excluding North America and Canada) or any digital edition of Horizon Forbidden West, you will receive the Nora Legacy Outfit and Spear to use in the game. You will be able to redeem these items via PlayStation Store.

Until when are pre-orders available?

Pre-orders are available until 18 February, 2022 - 2PM UTC.

How do I access my bonus content? 

The physical editions of the game include a voucher with a code, which you can redeem on PlayStation Store to gain access to your bonus content. If you purchased a digital version of Horizon Forbidden West, the bonus content is included when you can download the game. 

What is Strike (piece)?

Strike is the board game played by inhabitants of the world of Horizon. It is played with carved wooden and metal pieces in the shapes of machines. Aloy will be introduced to Strike in Horizon Forbidden West and she can challenge many different NPCs to a match.

What is the Regalla (Edition)?

The Regalla Edition, including an epic Tremortusk statue, is named after an enemy faction in Horizon Forbidden West. Aloy will learn all about Regalla in Horizon Forbidden West.

Will I get a game disc when I buy either Collector’s or Regalla Edition?

No, you will receive a download code that grants you access the game on either PS4 consoles or PS5 consoles. If you start on a PS4 console but want to continue on a PS5 console, this is possible!  Your save games will be transferable from PS4 console to PS5 console.

Need help? 

Contact our support specialists