How to redeem a PlayStation Store voucher code

Learn how to redeem content, subscription and wallet top-up voucher codes through PlayStation™Store.

How to redeem a PlayStation Store voucher online

  1. Go to PlayStation Store and select your profile at the top of the screen.
  2. Select Redeem Code from the drop-down menu.
  3. Carefully enter the 12-digit code and select Continue.
    The credit or content is now applied to your account.
  1. Go to PlayStation Store and then press the triangle button to access the menu.
  2. Select … (More) > Redeem Code.
  3. Carefully enter the 12-digit code and select Redeem.
    The credit or content is now applied to your account.
  4. Select Download to start downloading (you can also download later).
    Download is not displayed for content that does not require a download.

You can also redeem a voucher code during checkout by selecting Redeem Codes and Gift Cards from the payment method menu.

  1. Go to PlayStation Store, scroll to the bottom of the sidebar and select Redeem Codes.
  2. Carefully enter the 12-digit code and select Continue > Confirm or Yes.
    The credit or content is now applied to your account.
  3. Select Continue > Download to start downloading (you can also download later).
    Continue and Download are not displayed for content that does not require a download.
  1. Select the PS Store icon and then select the menu icon from the right side of the screen. 
  2. Select Redeem Code. 
  3. Carefully enter the 12-digit code and select Continue.
    The credit or content is now applied to your account.

What are the voucher types?

  • Games and add ons
    Once you redeem this type of voucher, you can download the game or add on.
Download games
  • In-game currency, consumables, skins
    This type of voucher doesn't require a download. Once you redeem the voucher, the content becomes available*.
  • Season passes
    Redeeming a season pass voucher allows you to access multiple sets of extra content for a game.
Access season pass content
  • Wallet balance
    You can add funds to your wallet using a PlayStation Store gift card.

If you can’t find your voucher content, try the following.

  1. Restart your console and check to see if the content has appeared.
  2. Sign out of PSN and then sign back in. Make sure you are using the account that redeemed the content.
Sign in and out of PSN

*Some game skins, etc. may require a download.

PlayStation Store voucher restrictions

  • PlayStation Store voucher codes contain 12 digits.
    If you have a 10-digit discount code, please see How to redeem a discount code.
  • The voucher code needs to be for the same region as your account. For physical vouchers, look for a printed flag indicating the country or region.
  • Voucher codes can only be used once. To check your transaction history, sign in to Account Management. Redeemed vouchers appear in the transaction details section.
  • It isn't possible to transfer funds or content between accounts, so make sure to redeem your code on the correct account.
  • In order to redeem some subscription vouchers you may need a valid payment method on the account.
Accepted payment methods
Troubleshoot voucher issues

Using voucher codes on child accounts

  • PlayStation®Plus subscription benefits such as monthly games and online multiplayer are limited by age ratings and the parental controls set on child accounts.
  • Wallet top-up voucher codes need to be redeemed on the family manager’s account. The family manager can then set up a monthly spending limit for the child.
Child spending limits
Sharing PlayStation Plus benefits with child

How to redeem a discount code on PlayStation Store

A discount code can be applied to your PlayStation Store shopping cart.

  1. On your device, go to the PlayStation Store and add items to your Cart.
  2. Select Enter Discount Code.
  3. Enter the 10-digit discount code.
  4. Follow the on-screen instructions to complete your purchase.

Please note: Discount codes cannot be used with

  • subscription services
  • pre-orders
  • other discount codes in the same purchase
  • more than one purchase.

How to troubleshoot PlayStation Store voucher issues

Please visit the guide below for troubleshooting steps and contact information.

Troubleshoot voucher issues

Need help? 

Contact our support specialists

Contact PlayStation Support