Redeem a PlayStation Store voucher code

How to redeem a PlayStation Store voucher code

Learn how to redeem content, subscription and wallet top-up voucher codes through PlayStation Store.

How to redeem a PlayStation Store voucher on a web browser

  1. Go to PlayStation Store and click on your Avatar at the top of the screen.
  2. Select Redeem Codes from the drop-down menu.
  3. Carefully enter the code and select Redeem.
  4. The credit or content is now applied to your account.
  1. Go to Settings > Users and Accounts.

  2. Select Account > Payment and Subscriptions > Redeem Codes.

  3. Enter the code and select Redeem.

You can also redeem a voucher code during checkout by selecting Redeem Codes and Gift Cards from the payment method menu.

  1. Go to PlayStation Store > scroll to the bottom of the sidebar > Redeem Codes.

  2. Carefully enter the code and select Redeem.

  3. The credit or content is now applied to your account.

  1. Select the PlayStation Store icon and then select the menu from the right side of the screen. 
  2. Select Redeem Codes
  3. Carefully enter the code and select Next to continue.
    The credit or content is now applied to your account.

Frequently asked questions

I am an existing PlayStation Plus and/or PlayStation Now member. Why do I get an error message when I try to add time to my membership? 

As we prepare to launch the new PlayStation Plus membership service, we are doing some work behind the scenes to make the transition as smooth as possible for all of our existing members. As part of this work, we’ve temporarily disabled stacking memberships for existing customers until after the launch. Rest assured that your voucher code is still valid, and you will be able to redeem your code either when your existing membership expires and deactivates, or after the new PlayStation Plus service launches in your area, whichever happens first.  

I have a PlayStation Plus or PlayStation Now 1-month, 3-month or 12-month membership voucher. What will happen if I redeem it before the new PlayStation Plus service launches? 

If you are not a current member of the service the voucher is for, you can redeem your voucher using a PS4 console, PS5 console, web browser, and PlayStation App. If you join PlayStation Plus and still have an active membership when the new PlayStation Plus service launches, you will transition into PlayStation Plus Essential. If you join PlayStation Now and still have an active membership when the new PlayStation Plus service launches, you will automatically migrate to the PlayStation Plus Premium. 

If you currently have a PlayStation Plus or PlayStation Now membership, due to changes we are making to the service prior to launch, you won’t be able to redeem a voucher code for that service until your existing membership expires and deactivates, or after the new PlayStation Plus service launches in your area, whichever happens first. Rest assured that your voucher code is still valid. See next question for further information. 

I have a PlayStation Plus or PlayStation Now 1-month, 3-month or 12-month membership voucher. What will happen if I redeem it after the new PlayStation Plus service launches?

If you do not have an active membership, the PlayStation Plus voucher you redeem will provide you access to PlayStation Plus Essential for the length of time denoted on your original voucher. For example, a one-month PlayStation Plus voucher will provide access to one month of PlayStation Plus Essential. 

The PlayStation Now voucher you redeem will provide you access to PlayStation Plus Premium for the length of time equivalent to the monetary value of your original voucher. Please check the conversion chart below for details. 

If you are an existing customer, the PlayStation Plus or PlayStation Now voucher you redeem will be converted to a length of time on your current PlayStation Plus membership plan equivalent to the monetary value of the voucher you are redeeming. Please check the conversion chart below for details. 

PlayStation Plus voucher conversions

Non-Subscriber 
Converted to 31 Days of PlayStation Plus Essential 

Essential
Converted to 31 Days of PlayStation Plus Essential 

Extra
Converted to 21 Days of PlayStation Plus Extra.

Premium
Converted to 17 Days of PlayStation Plus Premium.

Non-Subscriber 
Converted to 92 Days of PlayStation Plus Essential 

Essential
Converted to 92 Days of PlayStation Plus Essential 

Extra
Converted to 58 Days of PlayStation Plus Extra.

Premium
Converted to 46 Days of PlayStation Plus Premium.

Non-Subscriber 
Converted to 365 Days of PlayStation Plus Essential 

Essential
Converted to 365 Days of PlayStation Plus Essential 

Extra
Converted to 219 Days of PlayStation Plus Extra.

Premium
Converted to 183 Days of PlayStation Plus Premium.

PlayStation Now voucher conversions

Non-Subscriber 
Converted to 17 Days of PlayStation Plus Premium.

Essential
Converted to 31 Days of PlayStation Plus Essential 

Extra
Converted to 21 Days of PlayStation Plus Extra.

Premium
Converted to 17 Days of PlayStation Plus Premium.

Non-Subscriber 
Converted to 46 Days of PlayStation Plus Premium

Essential
Converted to 92 Days of PlayStation Plus Essential 

Extra
Converted to 58 Days of PlayStation Plus Extra.

Premium
Converted to 46 Days of PlayStation Plus Premium.

Non-Subscriber 
Converted to 183 Days of PlayStation Plus Premium

Essential
Converted to 365 Days of PlayStation Plus Essential 

Extra
Converted to 219 Days of PlayStation Plus Extra.

Premium
Converted to 183 Days of PlayStation Plus Premium.

PlayStation Store Voucher Restrictions

  • PlayStation Store voucher codes contain twelve digits. If you have a ten-digit discount code, please see How to redeem a Discount Code.

  • The voucher code must be for the same region as your account. If you have a physical card, look for a printed flag indicating its country. 

  • In order to redeem some subscription vouchers you may need a valid payment method on the account. 

  • It is not possible to transfer funds or content between accounts, so make sure to redeem your code on the correct account.

Using a voucher code on child accounts

  • PlayStation®Plus Subscription benefits such as Monthly Games and online multiplayer will be limited by age ratings and the parental controls set on your account. 
  • Wallet top-up voucher codes will need to be redeemed on the family manager’s account. Once they have set up a Monthly Spending Limit for your account you will be able to spend the funds from their wallet.  

  • Subscription voucher codes can be redeemed on your account. Learn more about how to manage your subscription.

Problems redeeming a PlayStation Store voucher

You can only use a voucher code once. To check the transaction history of your account, sign in to Account Management online. If already used, the voucher code will appear in the transaction details section. 

If you are having trouble redeeming a voucher through PlayStation Store, please visit the guide below for troubleshooting steps and contact information.

Redeem a discount code on PlayStation Store

A discount code can be applied to your PlayStation Store shopping cart.

  1. On your device, go to the PlayStation Store and add items to your Cart.

  2. Select Enter Discount Code.

  3. Enter the 10-digit discount code.

  4. Follow the on-screen instructions to complete your purchase.

Please note, a discount code cannot be applied to subscription services (like PS Plus), video content, or pre-orders. A discount code cannot be combined with other discount codes or have multiple uses for one account.

Need help? 

Contact our support specialists