Need help with PS4 or PS4 Pro?
Our online self-service tools can help solve issues and track a request.
PS4 System Software Update
Keep your PS4 up-to-date with the latest system software.
Using Safe Mode on PS4
Safe Mode on PlayStation®4 can help to solve many issues.
Need to improve your connection?
Help for common sign-in and connection issues.
Enabling HDR on PS4
Find out how to set up HDR on your PS4 to enjoy greater detail and depth of color.
Looking for PlayStation manuals?
Find the online manual for your PlayStation system.
Troubleshoot your PS4 before requesting a repair
Solve issues using Safe Mode on PlayStation®4
PS4 online user guide
A comprehensive guide to PS4 features and functions.