PlayStation Safety

Find safety tools and tips for players of all ages.

 
 
 
 

To play online you need an account for PlayStation™Network (PSN). Once you have an account, you can manage your account settings to tailor your PlayStation experience.

Parent or guardian?
When you create an account as a family manager, you can create separate accounts for your children and set unique preferences for each of them.

Under 18?
Ask your parent or guardian to help you create your account.

 
 

PlayStation Safety ground rules

We want to provide a fun, inclusive experience for all players. So, everyone who has an account has to agree to play by the same rules. We set those out in the PlayStation Network Terms of Service

When you play online, follow the Code of Conduct and tell us if others don’t.

We created this shorter version to help our younger users but any player will find it helpful.

 
 

Content moderation on PSN

Our global team of moderators dedicate their time to reviewing reports of misconduct on PlayStation Network.

To help us remove inappropriate content from the network, our team asks that players submit reports against content that breaches our Code of Conduct. Moderators will then take down the offensive content and may take action on the offender’s account.

 
 

Suspensions on PSN

Our global team of moderators review the reports you send. They review reports carefully to see whether a player has breached the Code of Conduct and then apply an appropriate action to the account. 

For minor offences, we may issue a warning but for more serious offences, we may suspend a player’s account, restricting access to PlayStation Network and other online services until the suspension is over.

 
 

Related PlayStation Safety articles

Some of the common questions you may have about staying safe on PlayStation are covered below. If you don’t see your issue covered here, please check our Support site.

Get your family set up with their own accounts for PlayStation Network

Restrict play time for younger players on PlayStation 

Decide who can see your activity on PlayStation Network