Updated 06 April 2017

WC-40371-5 PS4 Error Code

The voucher code you entered is not valid.

 
 

Most common reasons are:

  • Code has been entered incorrectly.
  • The code you are trying to redeem has expired or is not active yet.
  • Your PSN account region does not match the voucher's region.
  • Your account does not meet the condition that the voucher is limited to.

Suggestions:

  1. Make sure that the code is entered correctly.
  2. Check if the code's date is valid, and also check if the voucher has any restrictions of usage.