How to fix CE-33987-0

Your network connection timed out while signing into PlayStation™Network (PSN).

  1. Test your internet connection by going to Settings > Network > Test Internet Connection.

  2. Try resetting your Wi-Fi connection by turning off your modem and/or router. Wait 5 minutes, turn them back on and try signing in again to PSN. 

  3. You may need to update your router's firmware. Please contact your router manufacturer or Internet Service Provider for assistance.

If you’re still having issues, please try again later.

Need help? 

Contact our support specialists