It looks like the credit or debit card information stored on your Sony Entertainment Network (SEN) account is invalid, please follow the steps below:
- Go to [Settings] > [PlayStation Network/Account Management] > [Account Information] > [Wallet] > [Payment Methods]. Select the card you are trying to use and select [Edit Card Information] to make sure that the details have been entered correctly.
- Ensure that the address information on your SEN account is the same as the address registered to your card.
- If this does not solve your issue, please read our article on correcting billing errors.