Updated 14 July 2016

E-8200012C PS4 Error Code

Credit or debit card information is invalid


It looks like the credit or debit card information stored on your Sony Entertainment Network (SEN) account is invalid, please follow the steps below:

  1. Go to [Settings] > [PlayStation Network/Account Management] > [Account Information] > [Wallet] > [Payment Methods]. Select the card you are trying to use and select [Edit Card Information] to make sure that the details have been entered correctly.
  2. Ensure that the address information on your SEN account is the same as the address registered to your card. 
  3. If this does not solve your issue, please read our article on correcting billing errors.