Your console can’t read some data from the Hard Disk Drive ("HDD"). Please follow the steps below:
- Install the latest system software by going to [Settings] > [System Software Update] and following the on-screen instructions.
- If you have upgraded the HDD in the system, turn off the system and re-insert the original HDD and try again. You'll find instructions on how to change the HDD here.
- If the error persists, please try restoring the console to factory settings. Information on how to do this can be found here.
- If the error persists your console may be faulty and in need of service, please contact PlayStation Support.