Updated 30 September 2015

WC-40349-0 PS4 Error Code

The credit card on file is not valid

 
 

The credit or debit card information stored on your Sony Entertainment Network ("SEN") account is invalid, please follow the steps below:

  1. Make sure that your credit card details are entered correctly.
  2. Ensure that the address information on your SEN account is exactly the same as those on the statement provided by your card issuer. 
  3. If this does not solve your issue, please read our article on correcting billing errors.