Updated 30 June 2017

CE-37857-0 PS4 Error Code

PS4 cannot recognise the USB storage.

  1. Connect the storage device.
  2. If the storage device is connected but you see this error, disconnect it and reconnect it.
  • Select [Sound/Devices] > [Stop Using Extended Storage] on the quick menu and then reconnect it. Make sure you reconnect it securely.
  1. Make sure the storage device is FAT or exFAT formatted.
  2. If you're still having problems, check the 'PS4: External HDD support' article for more help.