Updated 10 September 2015

8002A402 PS3 Error Code

Unable to access PlayStation Network or connect to an online game. This may be due to maintenance on PlayStation Network or temporary congestion with your Internet



  • Visit eu.playstation.com to find out if PlayStation Network is currently undergoing maintenance. If PlayStation Network is not available, please attempt to connect at a later time.
  • Try signing in at a later time as there could be temporary congestion with your Internet service.
  • If the problem persists, there may be an issue with your Sony Entertainment Network account.
  • Visit eu.playstation.com/contact to contact Customer Support.
  • For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.