Updated 10 September 2015

800299D8 PS3 Error Code

There was an unexpected error with the PlayStation 3 system.



  • Double-check the disc and make sure it is supported by the PlayStation 3 system. Click here to find out which discs are supported.
  • If you continue to have issues, you can reformat the PlayStation 3 hard disk drive. Please note this will erase all data from the hard disk drive. Click here to learn how to back up your data.
  • To reformat your hard disk drive, go to Settings > [System Settings] > [Restore PS3 System].
  • For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com