Your purchase could not be completed. The content has already been used or there may be an issue with the content on PlayStation Store. Please follow the troubleshooting steps below:
- Remove all items from your PlayStation Store cart and try again.
- If you are trying to purchase a free trial, such as PlayStation Plus, please make sure you have not used the trial period in the past as these can only be used once.
- Try restoring your licenses by going to Settings > Account Management > Restore Licenses on your PS4 system, then try your purchase again.
If the error persists there may be an issue with the content on PS Store. Please try again later.