- Restart the PS3 system and try to connect online again or try connecting at a later time.
- If setting up a network connection, make sure all information is inputted correctly.
- If the problem persists, select one of the following guides:
- Troubleshooting PS3 wired connections
- Troubleshooting PS3 wireless connections
For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com