- If you are accessing a file from an external drive such as a USB storage device or flash media, make sure this is working correctly.
- If the file is located on the PS3 hard disk drive, enter Safe Mode and select Restore File System. Click here to learn how to enter Safe Mode.
- If you continue to have issues, enter Safe Mode and select Restore PS3™ System. Please note, this will erase all data from the PlayStation 3 system. If you are able to, back up your files before performing this step. Click here to find out out how.
- For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.
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