The PS3 system was unable to connect to the Internet due to PlayStation Network maintenance or because the local network requires a separate sign-in (i.e. a hotel network).
Visit eu.playstation.com to find out if PlayStation Network is currently undergoing maintenance. If PlayStation Network is not available, please attempt to connect at a later time.
If PlayStation Network is online and functioning correctly, check with the local network administrator for details on how to connect to their service. In many cases you will need to access the PS3 system’s Internet Browser to log in to the local network.
Click here to learn how to set up an Internet connection on the PS3 system.