Updated 10 September 2015

8002F991 PS3 Error Code

The PS3 system is encountering an issue when trying to update the system software.



  • Restart the PS3 system, then download and reinstall the update.
  • If the problem persists, visit eu.playstation.com/contact to contact Customer Support.
  • For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.