Updated 10 September 2015

800299AE PS3 Error Code

There was a problem with the Blu-ray Disc drive.


  • Eject the current disc and re-insert it, ensuring that it is clean and free from dirt, marks or scratches.
  • If the problem persists, attempt to load at least three different discs. If these discs load without error, the first disc may be damaged and may need to be replaced.
  • If the replacement discs also cannot be read, visit eu.playstation.com/contact to contact Customer Support.
  • For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com