Updated 10 September 2015

80028EA1 PS3 Error Code

The PS3 system was unable to check the system software update data due to low memory.



  • Restart the PS3 system to refresh the memory.
  • If the problem persists, the PS3 system may be attempting to connect to the wrong update server.
  • Reset the PS3 system’s proxy server and check if the DNS setting is correct. If you are unsure what the DNS setting should be, select [Automatic]. Click here to learn how to configure the PS3 system’s network settings.
  • For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.