Get the latest update
An update to the system software for PlayStation 4 systems was released on 08/10/19. You can use this to update your system software to version 7.00.
Always update your PS4 system to the latest version of the system software. By updating, you can enjoy additional features, improved usability and enhanced security.
If your PS4 cannot automatically update, try redownloading the file. If that fails, transfer the file below onto a USB drive and install on your PS4 following the installation guide.
Reinstalling your PS4 system software will delete all of the data contained in your PS4 system storage; this process is often referred to as a "factory" or "hard" reset.
If your PS4 system software automatic download is stuck, please delete the update and start again:
If you experience multiple failed downloads, please update the PS4 system software using a USB.
If you are having issues with your PS4 firmware update, please visit the Fix and Replace diagnostic tool for further steps and to arrange a repair.
Alternatively, you can visit the PlayStation community forum and search for Safe Mode topics for more advice.
Notices
System Software
By using or accessing the System Software, you agree to be bound by all current terms of this Agreement. To access a printable, current copy of this Agreement, go to http://doc.dl.playstation.net/doc/ps4-eula/.
Sony Interactive Entertainment, at its sole discretion, may modify the terms of this Agreement at any time, including any terms in the PS4 system documentation or manual, or http://doc.dl.playstation.net/doc/ps4-oss/index.html.