PlayStation Help PlayStation Help & Support

 
 
 
 

PS4 System Software

Get the latest update

Find out how to update your PS4 with the latest system software, and get the full list of changes and features.

If you experience any issues while updating your PS4, try installing the update using Safe Mode option 3. If you're still having trouble, please follow the steps to 'Perform a new installation of the system software' below.

See if this helps...

PS4 System Software

View full article

Need to contact us?

Live chat

Opening Hours: Mon-Fri 12:00 - 20:00 (AEST)

Call us on 1-300 365-911

We're here to help you. Opening Hours: Mon-Fri 8am - 8pm / Sat 10am - 6pm (Closed Sunday)

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.