Updated September 10 2015

80710102 PS3 Error Code

Cannot connect to the Internet.



  • Restart the PS3 system and try to connect online again or try connecting at a later time.
  • If setting up a network connection, make sure all information is inputted correctly.
  • If the problem persists, select one of the following guides:
    • Troubleshooting PS3 wired connections
    • Troubleshooting PS3 wireless connections

For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com