WS-116414-7

A network connection error has occurred.

Please try the following steps:

  1. Check PlayStation™Network status page to see if there are any server failures or any maintenance in progress.
  2. Restart your PlayStation®5 console.
  3. Turn off your router, wait 5 minutes, and then turn it back on.
  4. Please try the network connection again after a while. 

Need help? 

Contact our support specialists