CE-109258-5

If this error appears, the connection to the server may have failed and the license information for the content wasn't confirmed.

1. Check PlayStation™Network status page to see if there is any update information for server failure or maintenance.
2. Restart your PlayStation®5 console.
3. Turn off your router and modem, and wait at least 5 minutes, then restart it.
4. Try Settings > Users and Accounts > Other > Restore Licenses.
5. This issue may be temporary. Please try again after a while.