You can change or recover your sign-in ID email address on PlayStation™Network.
Each account has a unique sign-in ID, which corresponds to a valid email address. Email is the primary mode of communication between PlayStation and account holders, and will be used to:
ensure your details are protected
keep you up to date on important account information.
It is recommended that you use an up-to-date and accessible email address.
You’re signed out from all devices when you change your sign-In ID (email address) and will need to sign in again using your new sign-in ID.
Web browser: change sign-in ID
Go to Settings > Users and Accounts > Account.
Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.
You’ll receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email. You’ll also receive an email to your old email address detailing the change.
Contact our support specialists