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Frequently Asked Questions

Overview and Getting Started

What is PlayStation™Vue?

PlayStation™Vue is a TV service that streams live TV, movies, and sports on a variety of your favorite devices without a cable or satellite subscription.  With powerful features that allow you to save thousands of hours of your favorite shows without recording conflicts, and Premium channels that can be purchased individually or with a multi-channel plan, TV has never been the same. No annual contracts, no conflicts, no problems.

Note: Channel availability, pricing, and supported devices are subject to change. Some availability may vary by location.

Where is PlayStation™Vue available?

PlayStation™Vue is available across all 50 United States.

What channels are on PlayStation™Vue?

PlayStation™Vue currently carries a rich lineup of local, broadcast, and On-Demand channels from top network groups including Disney-ABC, AMC, CBS, Discovery, Fox, NBC Universal, Scripps, and Turner.

As part of any package you receive:  AMC, Animal Planet, Bravo, Cartoon Network, CNBC, CNN, Destination America, Discovery, Discovery Family, Disney Channel, Disney Junior, Disney XD, diy Network, E!, ESPN, ESPN2, Food Network, Fox Business, Fox News Channel, FREEFORM, FX, FXX, HGTV, HLN, Investigation Discovery, msnbc, National Geographic, NBCSN, OWN, oxygen, Pop, SCI, Syfy, tbs, TLC, TNT, Travel Channel, tru TV, USA, and WE.

Additional channels are available based on location and package. Some channels can be added to existing packages, or purchased on their own. For more information on available channels and packages by your location, please visit www.psvue.com/plans.

Does PlayStation™Vue carry all local channels in every city?

While we feature many live, local channels  - including top broadcast channels, local/regional sports channels, and more - some channel availability will vary depending on your location and zip code. While some packages may not include select live-broadcast channels, alternative On-Demand channels will be available featuring top content from a given network in its place. For more information on channel and plan availability for your location, please see www.psvue.com/vue/plans.

Can I watch sports on PlayStation™Vue?

Absolutely. PlayStation™Vue offers many popular local and national sports channels that vary by location. Primary, local Comcast and FOX Sports channels are available in participating regions, with Premium Sports content available through SHOWTIME and FOX Soccer Plus as well. For a detailed list of sports content and channel listings, please see www.psvue.com/plans.

In addition, with a PlayStation™Vue subscription, you’ll get the best of live sports, sports entertainment, and sports news with ESPN. ESPN and related channels are accessible with differing availability through Access, Core, Elite, and Ultra subscriptions of PlayStation™Vue.

Note: Local and regional sports programming will vary by location and zip code.

How can I watch NFL or College Football on PlayStation Vue?

NFL and college football can both be watched on PlayStation Vue.

NFL

  • NFL games are aired on several live channels, including the NFL Network, NBC, FOX, CBS, and ESPN.
  • Note: For markets with only FOX On Demand and/or NBC On Demand Channels, PlayStation Vue subscribers will not receive access to NFL games on those channels.

Individual game availability depends on your location and channel lineup and are subject to blackout restrictions. This includes select games on NFL Network.

Please be aware that select channels showing NFL games are not available in some cities. In order to watch a specific game, you will need to have a live feed for that channel in your area. On Demand streams will not show the games. To see what channels are live or On Demand in your city, please check out PlayStation Vue Plans (make sure to enter your zip code).

Some games, even if they are not available live on PlayStation Vue, can be accessed by authenticating with your PSN ID to a network’s "TV Everywhere" app.

NFL Network

NFL Network is included in Core, Elite, or Ultra multi-channel plans at no added cost.

Select games are subject to blackout restrictions in markets that do not carry live CBS or NBC channels.

College Football

  • College football games are aired on many live channels, including ABC, CBS, FOX, NBC and cable channels including ESPN and many of the ESPN family of networks, including FS1, Big Ten Network and local regional sports networks.
  • SEC Network and Longhorn Network are available in certain PlayStation Vue markets.
  • Note: For markets with only ABC On Demand, FOX On Demand, and NBC On Demand Channels, PlayStation Vue subscribers will not receive access to live college football games on those channels.

Individual game availability will depend on your location and channel lineup and are subject to regular blackout restrictions. To check what channels are live or On Demand in your city, please visit the PS Vue Plans and enter your zip code.

Some games, even if they are not available live on PlayStation Vue, can be accessed by authenticating with your PSN ID to a network's "TV Everywhere" app.

Can I watch my favorite local teams?

PlayStation™Vue provides many local sports channels and content, though team-specific coverage will vary depending on your location, your zip code, and your subscription. We will continue to work with our partners to showcase as much great sports content as possible.

What are some Key Features of PlayStation™Vue?

Note: Location and availability of some features – including DVR or My Shows functionality – may vary by device and channel.

  • My Shows*: Add your favorite programs to “My Shows”* to automatically save and store newly aired episodes to the cloud for up to 28 days. We’ll even sort them for you in a personalized list. You won’t need to worry if multiple shows are airing at the same time or whether you’ve got space to record another episode. Add content to “My Shows”* by selecting the [+] icon or hitting R1 on PlayStation® Consoles. My Shows “DVR” programming availability may vary by channel, individual program, and service location.

  * Read more about DVR availability for certain channels and markets.

  • Explore: When you don’t know what to watch, “Explore” is the best place to start. With adaptive filters to help you quickly discover programming, you can sort by genre, rating, length and more. The Explore tool can be found in the toolbar on top of the Home screen.
  • Favorite Channels: Tag the channels you love and see them front and center. Favorite Channels will appear first in your Guide and on the Home screen. Never scroll through hundreds of channels again to get to what you want.
  • Timeline: Not only can you easily enjoy Live TV on PlayStation™Vue, but we’ll create a simple, personalized list of what you’re currently watching, what you’ve previously watched, and what’s on next, right on your Home Screen.
  • Quick Nav: Looking to jump to the previous channel? Want to access My Shows or the Guide without returning to your home screen? How about a fast way to discover or search for content in the middle of a program? With Quick Nav, you’ll have immediate access to the most important PlayStation™Vue features at the touch of a button. On PS4 and PS3 controllers, just hold the triangle button down until the Quick Nav appears. On Amazon Fire TV devices, hold the Menu button.
  • Second Screen Viewing: Once you have signed up for PlayStation™Vue and activated a TV-Connected device, you can also enjoy second screen viewing of select channels in and out of the home with PlayStation™Vue on supported mobile devices. In addition, you can cast directly to your Television via Google Chromecast using your mobile device. For full details, please see our Supported Device FAQs.
How do I find "On-Demand" shows and movies?

With PlayStation™Vue you can stream tons of great On-Demand shows and movies. By selecting any show or channel, you’ll have access to all available programming, whether it’s available through “DVR”, “Catch Up”, or “On-Demand.”

Why do I see some "On-Demand" Channels instead of Live Channels?

We work with our partners to provide many great live channels, including live, local broadcast channels. Depending on your location, however, channel availability will vary. In some cases where a live local broadcast channel isn’t available, an alternative On-Demand channel will be available in its place. These “On-Demand” channels provide catalogs of the top content from a given network.

We will continue to work with our content partners to provide as much great live TV as possible.

Will I be able to pick and choose channels?

Yes! While PlayStation™Vue offers three main packages with a variety of sports, movies, news, and lifestyle channels, there are also premium networks you can pick and choose to add to your plan, or purchase on their own. Check out the Channel-Specific FAQ section for all the details.

Can I record/DVR live TV programs?

Yes! By adding your favorite shows to “My Shows”*, you will automatically save them for up to 28 days after they air. On Demand content added to “My Shows” will be saved for varying amounts of time.

Note: Some “On-Demand” and “DVR” programming availability will vary by channel, individual program, and service location.

* Read more about DVR availability for certain channels and markets.

Why am I unable to “DVR” certain programs or channels?

You can record programs on all channels with the exception of:

- HBO, Showtime and Cinemax (Almost all programs airing on the live feed of these channels are available On Demand.) 

- On Demand channels: 

  • Hi-YAH!
  • Impact
  • Machinima
  • Polaris by Maker

(All content on these channels is available On Demand.)

- Some local CBS broadcast stations:

  • Albany (WSWG)
  • Alexandria (CBS Channel 2)
  • Amarillo (NewsChannel 10) 
  • Augusta (WRDW 12)   
  • Baton Rouge (WAFB9News)   
  • Capital District (CBS6)   
  • Central Coast (KCOY 12)   
  • Central Texas (KBTX News) 
  • Central Texas (KWTX News 10)     
  • Central Wisconsin (WSAW)  
  • Charleston (Live 5 WCSC)  
  • Cheyenne & Western Nebraska (CBS NewsChannel 5)
  • Colorado Springs (KKTV 11)
  • C'Ville (WCAV-TV)   
  • Dayton (WHIO-TV)    
  • Des Moines & Central Iowa (KCCI) 
  • Dothan (WTVY-TV)
  • Eastern Iowa (CBS 2)
  • El Paso & Las Cruces (CBS4)
  • Elmira (WENY CBS)
  • Erie (WSEE)  
  • Fargo (Valley News Live)  
  • Gulf Coast Florida (WINK-TV)     
  • Harlingen & South Texas (CBS4)   
  • Harrisonburg (The V)
  • Honolulu (HAWAII NEWS NOW: KGMB) 
  • Idaho Falls (KIDK 3)
  • Jackson (WBBJ CBS 7)
  • Knoxville (Local 8 news)  
  • Lake Champlain Region (WCAX)     
  • Laredo (CBS Laredo)
  • Lexington (Mountain News WYMT)   
  • Lexington (WKYT)    
  • Lincoln (10/11 NOW) 
  • Louisville (CBS Louisville)
  • Mississippi Gulf Coast (WLOX CBS 13)    
  • Monterey County (KION News)
  • Montgomery & Selma (CBS 8)
  • North Louisiana & Southern Arkansas (KNOE 8 News)     
  • North Platte (KNPL) 
  • Northern Michigan (9&10 News)    
  • Odessa (CBS 7)
  • Oklahoma City (News 9)
  • Paducah/Cape Girardeau Area (KFVS12)
  • Palm Springs (CBS Local 2)
  • Panama City (Local 18 News)
  • Parkersburg (The Newscenter)     
  • Portland (CBS 13)   
  • Presque Isle (WAGM) 
  • Reno (KTVN)  
  • Roanoke Valley (WDBJ 7)   
  • Rockford (23 WIFR)  
  • Salisbury (WBOC 16) 
  • Savannah (WTOC 11)  
  • Shreveport (KSLA News 12) 
  • South Bend, Elkhart (WSBT 22)    
  • Springfield (WSHM CBS 3)  
  • Tallahassee (WCTV)  
  • Texoma (CBS 12)
  • Toledo (WTOL 11)
  • Topeka 13 (WIBW)
  • Tri Cities (WNEM TV 5)    
  • Tucson (CBS 13)
  • Tulsa (News On 6)   
  • Twin Falls (KMVT 11)
  • Wichita Falls & Lawton (Newschannel 6)

With My Shows, we will sort available episodes from original air date, to make sure you don’t miss a thing, and so you can watch in order. Occasionally, if a specific episode hasn’t recently aired, or we don’t have the “DVR” rights for a given show or channel, we’ll provide On Demand episodes in their place, when available.

Where can I use PlayStation™Vue?

PlayStation™Vue is available for use inside your home at the location you activated your subscription. This is called your “home” location, defined by the network IP address you used to sign into PlayStation™Vue for the first time.

You cannot use your credentials on a friend’s PlayStation device. Attempting to stream PlayStation™Vue outside of your “home” location can result in the blocking of service to your account.

With PlayStation™Vue, you can also stream select channels outside the home, or stream directly to your TV via Google Chromecast, while using a supported phone or tablet. Please see the Supported Device FAQs for more information supported iOS and Android devices.

Can I access PlayStation™Vue outside my home?

You cannot physically take your PS4™ or PS3™ console or other TV-connected devices outside your home, nor can you sign in to or access the service on someone else’s device outside of your home.

You can access select channels on PlayStation™Vue on select iOS, Android devices, and a web browser outside the home. Read more about PlayStation Vue programming availability out-of-home.

Note: By ignoring the “In-Home” rules above, PlayStation™Vue will be unavailable, and you may be blocked from using PlayStation Vue.

What video quality is available on PlayStation™Vue?

All High Definition content will be available in HD with adaptive bitrate streaming, so you will see the highest resolution your broadband allows.

How much internet bandwidth do I need for PlayStation™Vue?

10mbps or higher is recommended for the best experience, plus 5mbps for each additional stream.

Can I use PlayStation™Vue while connected to a Mobile Hotspot or other temporary Internet connection?

A temporary Internet connection or Hotspot connection should not be used with PlayStation™Vue. PlayStation™Vue requires a high-speed Internet connection, and depends on a static location. Hotspots often interfere with these requirements and can restrict access to PlayStation™Vue.

Does PlayStation™Vue include commercials?

PlayStation™Vue airs many of the same live TV channels available on cable and satellite services, so commercials will be included. Your ability to fast forward through commercials will be similar to that on other television services. Any airing recorded to “My Shows” will have no restrictions on fast forwarding. You will not be able to fast forward through commercials within Catch-up or while watching On Demand programming.

How do I get started using PlayStation™Vue?

Sign up for PlayStation™Vue at www.psvue.com/plans, then follow these steps:

1.     Search for PlayStation™Vue from your respective App Store (PlayStation® console, Apple TV®, etc.) and download the application to your respective supported device.

2.     Navigate to PlayStation™Vue on your device.

3.     Log in with your PlayStation™Network ID or follow the onscreen instructions as prompted.

You can also sign up on PlayStation®4 and PlayStation®3 devices; just download the app to get started. Once you’ve activated PlayStation Vue from a supported device, you can also download and activate PlayStation™Vue on supported phones or tablets.

Note: Prior to accessing PlayStation™Vue on mobile devices, you must first activate a supported device (PlayStation®4 console, PlayStation®3 console, Android TV, Apple TV, Amazon Fire TV, Roku streaming device, or via desktop browser in your home network at www.psvue.com/watch) with internet access.

 
 

Billing and Subscription Information

What do I need to subscribe to PlayStation™Vue?

Subscribing to PlayStation™Vue is easy. You just need the following:

  • A supported device (PlayStation®4 console, PlayStation®3 console, Android TV, Apple TV, Amazon Fire TV, Roku streaming device, or desktop browser in your home network at www.psvue.com/watch) with Internet access. (Please see Supported Device FAQs for more specific information.)
  • An account on PlayStation™Network* with an associated valid credit card and a residential address on file. (If a PO box of business account is associated with your account, you will need to manually adjust your address in order to subscribe to PlayStation™Vue.)

Note: Your billing address must match that of your device’s location, home location, and the location you enter during sign-up.

* Sony Entertainment Network

Can I try PlayStation™Vue with a free trial?

Yes, you can try PlayStation™Vue with a free trial. One 5-day free trial per customer is available for a multi-channel plan or add-on channel, and one 7-day free trial per customer is available for each standalone channel subscription. Free trials can be enjoyed immediately after signing up for a subscription and can be cancelled at any time during the free trial period.

A credit card is required to redeem your free trial. Free trials can be cancelled at any time during the free trial period. You will not be charged for your multi-channel plan or individual channel subscription during the free trial period. To avoid being charged for your subscription, you must cancel before the end of the free trial period. If you do not cancel before the end of the last day of the trial, you automatically begin your monthly subscription, and you will be charged a monthly fee every 30 days based on your chosen plan until you cancel. If you cancel your multi-channel plan subscription, your add-on channel subscription will also be cancelled. To cancel: on PS4 and PS3 consoles, go to ‘Settings’ in the PlayStation Vue app, select ‘Subscription’, and click ‘Unsubscribe’; or login to psvue.com/subscription and click ‘Cancel Subscription’ under ‘Subscription Summary’; or call 877-883-7669. There are no penalties for cancellation and you may cancel at any time. Upon cancellation, you will still have access for the rest of the month already paid for.

Are there any additional fees for PlayStation™Vue?

There are no additional fees, hidden fees or charges (i.e. no HD fees, installation fees, local sports fees etc.) All pricing - inclusive of any taxes - is presented to you at checkout prior to purchase, so what you see is what you pay.

When does my billing cycle begin?

Your billing cycle begins as soon as your first free trial period has ended (5-day free trial for multi-channel plans; 7-day free trial for individual channel subscriptions). If you’ve already had a free trial, your billing cycle will commence immediately upon purchase. PlayStation™Vue subscriptions and all additional subscriptions through PlayStation™Vue will automatically renew on the monthly anniversary of your subscription start date. However, if your billing date is the 30th or 31st of the month, in a month with fewer days you will instead be charged - and your subscription will auto-renew - on the last day of that month.

Can I change my payment due date once the subscription begins?

Unfortunately, changing your payment due date is not possible at this time. You will need to cancel and re-subscribe to PlayStation™Vue on the day you wish your billing cycle to start.

How do I upgrade, downgrade or cancel my subscription?

You can upgrade or downgrade your subscription once per billing cycle (once per month). You can make adjustments to your PlayStation™Vue account by logging in at www.psvue.com/subscription.

To make adjustments to your subscription from PlayStation 4 or PlayStation 3 console:

  1. Within PlayStation™Vue, highlight 'Settings'.
  2. Go to 'Subscription' and press X.
  3. Choose 'Modify My Subscription' or 'Unsubscribe'.

To make adjustments to your subscription from a web browser:

  1. Visit www.psvue.com/subscription.
  2. Log in with your PSN ID.
  3. Click 'Cancel Subscription' under "subscription Summary'.

Note: If you are downgrading your service in the middle of your billing cycle, you will still continue to receive the upgraded package for the rest of the month and will not receive any refund or credit. The next billing cycle will start your new plan and you will be charged accordingly.

If you are upgrading your service in the middle of your billing cycle, you will be charged the pro-rata price difference and immediately upon purchase confirmation you will receive access to the upgraded plan.

 
 

Service Availability and Location Errors

What is my “home location”?

Your “home location” is the IP address and zip code that are recorded along with your device when you first subscribe to PlayStation™Vue. PlayStation™Vue will not work across multiple IPs in the home.

I'm having trouble accessing PlayStation™Vue from my home location. What should I do?

If you are receiving an error message that you are not in your home location, please contact Customer Support.

Can I change my home location if I move?

Yes, you can change your home location if you’ve changed permanent addresses. The first time you attempt to use your account to access PlayStation™Vue from outside your previous home location, you will be asked if you would like to change your home location. PlayStation™Vue will assume you have changed your home address and you may be messaged as such.

Note:  You can only make a home location change one time, otherwise your account may be blocked from service.

Changing your home location may result in changes to your account, as regional channel availability will vary based on your zip code.

If you experience location issues or errors with PlayStation™Vue after moving, please contact Customer Support.

I’m receiving an error message, what does it mean?


You may receive certain error messages regarding unavailability of PlayStation™Vue or interruption of service. The most common error messages are explained below, along with a description on what you can do if and when you see one of these messages.

Error #

Error Text

Description / User Action

1011, 1014, 1018, S2_2bc-s3, s1_2bc_s-6

 

Your account is locked. It looks like you may have used your PlayStation™Vue account in more than one home location. PlayStation™Vue is for use in a single home location only. Please contact Customer Support at 877-883-7669.

PlayStation™Vue has already been accessed from a different IP address than what was registered at signup.

What you can do:  If you’re outside your home, please try again at home.  If you continue seeing these errors, please Contact Customer Support.

1013

PlayStation™Vue is not available from this location. Thank you for your interest.

PlayStation™Vue was accessed from outside the U.S., or from a VPN account.

What you can do:  PlayStation™Vue cannot be accessed from these locations. Sign up for service in a location where PlayStation™Vue has service.

1020

We’ve detected a change in your network connection or location. If you tried streaming PlayStation™Vue outside of your home location, please remember you can only stream outside of the home with PS Vue Mobile. If you’ve recently moved, please contact Customer Support at 877-883-7669.

Either network or location changes indicate PlayStation™Vue was accessed outside of the region associated with the account.

What you can do: You can continue to use the service as normal while we verify your location.

 

 
 

How to Use Key Features

Note: Some features and controls are limited in availability on certain devices.

What is the Home screen?

The Home Screen is the home-base of PlayStation™Vue and is what you first see when opening the app. When you launch PlayStation™Vue, your most recently-watched show will play in the background. Scroll up and down the Home screen to Key Features.

How do I control playback?

There are a few ways to control playback, and steps may vary slightly for each device:

  • While watching a show, press the X button or Select button to pause or to resume playback. You can even Pause Live TV for a 5 minute window.
  • Press Down and Up on the directional pad to show and hide the player menu and progress bar.
  • On some shows, you can rewind. Press Left on the directional pad and stop when you get to the desired point of playback.
  • On some shows, you can fast forward. Press Right on the directional pad and stop when you get to the desired point of playback.
What is the “Live TV” section in PlayStation™Vue?

When you click on the Live TV menu from the Home screen, you first see all the shows that are currently airing in order of their popularity at the moment. This gives you an easy way to see what shows are trending at any time so you never miss a big game or a major televised event. On PlayStation 4 or PlayStation 3 consoles, you can also press the R2 button to scroll all the way to the right to get a gallery view of every show airing live right now.

How do I use "My Shows"?

  

  • Highlight any show tile and press the R1 button or select the [+] icon.
  • Any show added to “My Shows” will include a check mark in the upper right hand corner of the show tile once added. In the Guide, any such show will be labeled as ‘DVR’.
  • Note: You can also add a show to “My Shows” on other supported devices by selecting the [+] icon. 

On PlayStation 4 and PlayStation 3 consoles, press the L1 button to go immediately to a complete view of your “My Shows” library.

* My Shows “DVR” availability will vary by channel, individual program, and service location. Read more about DVR availability for certain channels and markets.

How do I use “Timeline”?

To see what you recently watched, simply scroll left. You can also scroll right to look ahead to see a show you might want to watch in the future on that channel, or capture them in “My Shows”

How do I use “Favorite Channels”?

You can tag any channel to make it a favorite by pressing the R1 button or by selecting the “Favorite” Heart icon. Once tagged as a favorite, the channel will appear first in the “Favorite Channels” menu on the Home screen and at the front of the Guide.  “Favorite Channels” is a great way to discover new TV shows from the channels you know and love.

How do I discover new content or search for a specific show?

There are a few primary tools to find the content you’re looking for, Explore, Search, and Guide, all found in the tool bar at the top of your home screen (availability may vary by device)

With Explore (Show Explore Icon) You can filter by:

  • Category (e.g. TV Shows, Movies, Sports News)
  • Genre (over 40 filters including comedy, drama, history, reality, soccer and more)
  • Content Length
  • Age rating
  • Channels
  • Popularity

To use Search (Show Search Icon) just do as follows:

  • From the Home screen, go to the top Toolbar and select the “Search” icon.

The most popular results are prioritized at the top. PlayStation™Vue also remembers your search history so you never forget all the great TV you’ve been trying to find.

With the Guide feature (Show Guide Icon): you can scroll through all the content currently on TV, as well as take a look at what’s coming up and what you can catch up on. Your favorite channels will appear first, followed by channels in alphabetical order.

From the Home screen, go to the top Toolbar and select the “Guide” icon.

Why does it look like some Catch Up shows are missing from the Guide?

There are some shows for which you are not able to catch up after it airs.

Do any shows get "blacked out"?

As a TV service provider, PlayStation™Vue must adhere to specific restrictions that are occasionally contracted between studios, sports leagues and your favorite channels. PlayStation™Vue is sometimes not able to show certain movies and TV shows because these restrictions do not permit (and therefore “black out”) the transmission of certain shows over the internet.

Sports Blackouts and National Rights

Rightsholders do not permit sports content to be transmitted in some areas. Therefore, some TV is blacked out for all TV and cable services in some areas. If a national broadcasting network such as FOX, NBC or CBS has national rights to broadcast a sporting event, you may not be able to receive that game, depending on your local market.

Sports Blackouts and Local Rights

Rightsholders do not permit sports content to be transmitted in some areas. Therefore, some TV is blacked out for all TV and cable services in some areas. If a regional sports network that PlayStation™Vue carries has local rights to broadcast a game, and if you live within the region you can receive that game through your PlayStation™Vue subscription, because it includes your local regional sports network(s). If you are outside of the region for a particular team, you will receive alternate programming during the time of a live event.

Can I use my PlayStation™Vue account to authenticate with "TV Everywhere" applications?

Absolutely. Over 50 of our network partners have applications or websites through which you can watch live TV and on demand programming. While these apps and sites are completely separate from PlayStation™Vue, they can be used at no additional cost with your PlayStation™Vue subscription.

To authenticate and gain access, you will need a subscription to a PlayStation™Vue package that includes the channel whose content you are looking to access.

You can access the below list of apps or websites with your PlayStation™Network credentials. When you download each app, simply look for the PlayStation™Vue logo or drop down option on the app’s log-in screen. Once at the log-in screen, type in your credentials and you’re in. Most apps can be downloaded from Google Play and the iTunes store.

  • Adult Swim ([Adult Swim])
  • ABC
  • AMC (AMC Something More)
  • American Heroes Channel (AHC GO)
  • Animal Planet (Animal Planet GO)
  • BBC America
  • BeIn SPORTS
  • Bravo (Bravo Now)
  • Big Ten Network (BTN2GO)
  • Cartoon Network App
  • CNBC (CNBC.com)
  • CNN (CNN Breaking US & World News)
  • Cooking Channel  (Watch Cooking Channel)
  • Destination America (Destination America GO)
  • Discovery (Discovery GO)
  • Discovery Life (Discovery Life GO)
  • Disney Channel
  • Disney Junior
  • Disney XD
  • DIY (Watch DIY)
  • E! (E! Now)
  • WatchESPN (includes ESPN, ESPN2, ESPN3, ESPNews, SEC Network, SEC Network +, ESPN Bases Loaded, ESPN Goal Line, and ESPN Buzzer Beater)
  • Esquire (Esquire TV NOW)
  • Food Network (Watch Food Network)
  • Fox (FOX NOW)
  • FOX Business – Watch FOX Business
  • FOX News GO
  • FOX Sports (FOX Sports GO; includes FOX College Sports, FOX Sports 1, FOX Sports 2, FOX Sports Southwest, FOX Sports Florida, Sun Sports, FOX Sports Prime Ticket, FOX Sports West, FOX Soccer Plus, FOX Sports Southwest Plus, Yes Network, FOX Sports Arizona, FOX Sports Detroit, FOX Sports Midwest, FOX Sports North, FOX Sports South, FOX Sports Southeast, FOX Sports Deportes)
  • Freeform
  • FUSION TV
  • FX Now (includes FX, FXX, FXM)
  • Golf Channel (Golf Live Extra)
  • HBO (HBO NOW)
  • HGTV (Watch HGTV)
  • HLN (CNN Breaking US & World News)
  • IFC (IFC Always Slightly Off)
  • Investigation Discovery (Investigation Discovery GO)
  • MSNBC
  • Nat Geo TV
  • NBC
  • NBC News
  • NBC Sports Network (NBC Sports Live Extra)
  • NBC UNIVERSO (NBC UNIVERSO NOW)
  • NCAA March Madness Live (includes CBS, TBS, TNT, and TruTV)
  • NFL Network (Watch NFL Network and NFL Mobile)
  • One World Sports (Watch One World Sports)
  • OWN (Watch OWN)
  • Oxygen (Oxygen Now)
  • Science Channel (Science Channel GO)
  • SHOWTIME (SHOWTIME ANYTIME)
  • Sony Movie Channel
  • Sprout (Sprout Now)
  • Sundance (Sundance TV)
  • Syfy (SyFy Now)
  • TBS (WATCH TBS)
  • Telemundo (Telemundo Now)
  • TLC (TLC GO)
  • TNT (WATCH TNT)
  • Travel Channel (Watch Travel Channel)
  • truTV (Watch truTV)
  • Turner Classic Movies (Watch Turner Classic Movies)
  • USA (USA NOW)
  • Velocity (Velocity GO
  • WE (WE tv)

* Sony Entertainment Network

Can I set up multiple people on my account?

Yes! You can create up to five different profiles per PlayStation™Vue account. Each profile will have its own personalized settings, like My Shows, Recommendations, and Favorite Channels. You can select a profile at app launch, or toggle between them from the main toolbar in the app. To add or edit a new profile to your account head to Settings->Profile->Add Profile

How do I enable/disable closed captioning?

To enable/disable closed captioning while you are watching a show, press up or down to see the player control menu. Select the CC icon to turn the closed captioning on or off. You can also:

  1. Go to the channel and select the show to view.
  2. After the show loads and video is playing, push L3 left to toggle down.
  3. Select Audio Options (has a CC icon).
  4. Select the CC icon to toggle Closed Captioning on/off.
Does PlayStation™Vue have Parental Controls?

PlayStation™Vue does not currently offer parental controls, however there are a few ways to filter and manage content being viewed. To filter programming for certain genres and/or ratings, use “Explore” on your home screen toolbar. Program details also provide ratings; press the square button to bring up program details. Program details also provide ratings; press the square button to bring up program details.

I'm on a monthly plan; how can I best preserve data usage?

Note: For optimal use of PlayStation ™Vue, limited data plans are not recommended.

To preserve data usage, close PlayStation™Vue each time you’re done using it. Once you do, return to the Home Screen of your device.

 
 
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Supported Device FAQs

Is PlayStation™Vue available on devices other than the PS4 and PS3 systems?

Yep! You can enjoy PlayStationVue on a variety of devices, including a web browser, Apple TV, Android TV, Amazon Fire TV, Roku streaming device, Google Chromecast, and on mobile devices.

In addition, PlayStationVue is available on select iOS and Android devices. Note: Accessing PlayStationVue on a mobile device requires first setting up a home location t hrough a supported device (PlayStation®4 console, PlayStation®3 console, Android TV, Apple TV, Amazon Fire TV, Roku streaming decide, or desktop browser in your home network at www.psvue.com/watch) with internet access.

See more about devices and availability below.

How many devices can I stream PlayStation™Vue on at once?

A single PlayStation™Vue account can simultaneously stream PlayStation™Vue on up to 5 devices at a given time. The number of streams supported on specific devices will vary based on the following rules:

  • Up to five total streams are supported at once.
  • Only one PS4 console and one PS3 console can be used at a given time (i.e. you cannot stream PS Vue on two PS4 consoles or two PS3 consoles at any given time, but one PS4 and one PS3 can be used at once).
  • Mobile devices, like supported iOS, Android, and Web devices can be used for up to three simultaneous mobile streams. Mobile content availability varies by channel, location, and in vs. out-of-home usage. Read more about PlayStation Vue on mobile devices.
  • Other supported devices like Amazon Fire TV, Roku, Apple TV, Fire TV, and Android TV, can also be used for simultaneous streams within the limit of five streams total.
 
 

PlayStation™Vue on Apple TV Devices

How do I get PlayStation™Vue on my Apple TV device?

Getting started with PlayStation™Vue on your Apple TV device? Just follow these simple steps, or head to psvue.com/appletv to learn more. PlayStation™Vue is supported on 4th generation or higher Apple TV devices. 

  1. Download PlayStation™Vue from the App Store on your supported Apple TV device.
  2. Open PlayStation™Vue on your Apple TV device.
  3. If you already have a PlayStation™Vue subscription, select “Activate Your Device” to get your activation code. (Don’t have PlayStation™Vue? Sign up now at psvue.com/subscribe.)
  4. Go to psvue.com/activate, select Apple TV, and enter your pin code. (If prompted, sign in with your PSN ID.)
What’s different on PlayStation™Vue on Apple TV?

With PlayStation™Vue on Apple TV, you’ll be able to use the great streaming features available on your PlayStation®4 or PlayStation®3 systems, as well as the same intuitive interface. Enjoy full access to Live TV, Recently Watched, My Shows, Favorite Channels, Search, Guide, and Featured. You can stream Live, On Demand, Catchup, or DVR content, just like you do on your console. Some features, like Explore, are not currently available on Apple TV.

You cannot purchase subscription packages or adjust your account or billing information on Apple TV. To subscribe or manage your subscription, please visit www.psvue.com/subscribe.

 
 

PlayStation™Vue on Roku Streaming Devices

How do I get PlayStation™Vue on my Roku streaming device?

Getting started with PlayStation™Vue on your Roku streaming device? Just follow these simple steps, or head to psvue.com/roku to learn more. PlayStation™Vue is supported on Roku streaming devices running firmware 7.1 and above.

  1. Download PlayStation™Vue from the Channel Store on your supported Roku streaming device.
  2. Open PlayStation™Vue on your Roku streaming device.
  3. If you already have a PlayStation™Vue subscription, select "Activate Your Device" to get your activation code. (Don't have PlayStation™Vue? Sign up now at psvue.com/subscribe.)
  4. Go to ps.vue.com/activateroku and enter your activation code. (If prompted, sign in with your PSN ID.)
What's different on PlayStation™Vue on Roku?

With PlayStation™Vue on Roku, you’ll be able to watch the same great shows and movies, live, on-demand, or via My Shows, right on your Roku streaming device. Many of your favorite PlayStation™Vue features have been tailored for Roku, like My Shows, Favorite Channels, Featured and Recommended content, and Search. Some features, like Guide and Explore, are not currently available on Roku devices.

The ability to purchase, adjust, or cancel your PlayStation™Vue subscription is not currently available on Roku devices.

 
 

PlayStation™Vue on Amazon Fire TV

How do I get PlayStation™Vue on Amazon Fire TV?

Getting PlayStation™Vue on Amazon Fire TV is easy. Once you’ve set up a PlayStation™Vue subscription - either online at www.psvue.com/plans or from a PlayStation 4 or PlayStation 3 console - download the application from the Amazon app store on your Fire TV device, and sign in using your PlayStation Network* account info. You’ll have instant access to your favorite content and PlayStation™Vue interface.

Don’t have a PlayStation™Vue subscription set up yet? Subscribe through your PlayStation®4 or PlayStation®3 system, or visit www.psvue.com/plans to set up a subscription online.

Note: You cannot directly subscribe to PlayStationVue or change your subscription plan through PlayStationVue on Amazon Fire TV devices.

*Sony Entertainment Network account

What's different on PlayStation™Vue on Amazon Fire TV?

With PlayStation™Vue on Amazon Fire TV, you’ll be able to use the great streaming features available on your PlayStation®4 or PlayStation®3 systems, as well as the same intuitive interface. Enjoy full access to Multiple Profiles, Timeline, Explore, My Shows, Favorite Channels and Recommendations; and stream live, on-demand, catch-up, or saved content just like you would on your PlayStation 4 or PlayStation 3 console. You’ll even have the same access to content between systems; you can start watching on one device and finish watching on your Amazon Fire TV.

While the interface is the same, you cannot currently sign up or make changes to your PlayStation™Vue account, nor change billing information via Amazon Fire TV devices.

 
 

PlayStation™Vue on Android TV

How do I get PlayStation™Vue on Android TV devices?

Once you’ve signed up for a PlayStation™Vue subscription - either online at www.psvue.com/plans or from a PlayStation 4 or PlayStation 3 console - download the application from the app store on your Android TV device and sign in using your account on PlayStation Network*. You’ll have instant access to your favorite content and PlayStation™Vue interface. PlayStation™Vue is supported on Android TV streaming devices running Android OS 4.4 and above.

Don’t have a PlayStation™Vue subscription set up yet? Subscribe through your PlayStation®4 or PlayStation®3 system, or visit www.psvue.com/plans to set up a subscription online.

Note: You cannot directly subscribe to PlayStationVue or change your subscription plan through PlayStationVue on Android TV devices.

*Sony Entertainment Network account

What’s different on PlayStation™Vue on Android TV?

With PlayStation™Vue on Android TV, you’ll be able to use the great PlayStation™Vue TV streaming features available on your PlayStation®4 or PlayStation®3 systems, as well as the same intuitive interface. Enjoy full access to Multiple Profiles, Guide, Explore, My Shows, Favorite Channels and Recommendations. Stream live, on-demand, catch-up, or saved content just like you would on your PlayStation 4 or PlayStation 3 console. You’ll even have the same access to content between systems; for example, you can start watching on one device and finish watching on your Android TV.

While the interface is the same, you cannot currently sign up or make changes to your PlayStation™Vue account nor change billing information via Android TV devices.

 
 

PlayStation™Vue Mobile

What mobile devices can use PlayStation™Vue?

You can install PlayStation™Vue Mobile on the following mobile devices:

  • iOS: iPad Mini 1st Gen or later, iPad2 or later running iOS 7.0 or iOS 8.0, iPhone 5 or later, iPod Touch 4th Gen or later.
  • Android: Android phones and tablets running Android OS version 4.4 or higher.
  • Amazon: Fire HD6 tablets and above.
How do I get PlayStation™Vue on my phone or tablet?

Before watching PlayStation™Vue on your mobile phone or tablet, you must have an active PlayStation™Vue trial or subscription and have established a home location via a PS4 system, PS3 system, Roku streaming device, Apple TV, Android TV device, or from a web browser while in your home network via www.psvue.com/watch.

You can download PlayStation™Vue from the Apple App Store or Google Play Store. If you have an active PlayStation™Vue trial or subscription with a home location already set, you will receive immediate access once the app is downloaded and launched, and you have signed in using your account on PlayStation Network*.  You can set up your home location on PlayStation Vue through a supported device (PlayStation®4 console, PlayStation®3 console, Android TV, Apple TV, Roku streaming device, or desktop browser in your home network at www.psvue.com/watch) with internet access. If you download and open PlayStation™Vue on your phone or tablet without a valid subscription or established home location, you will be prompted to complete the subscription process through one of the supported devices listed above.

Note:  You cannot directly subscribe to PlayStation™Vue or change your plan through the PlayStation™Vue app on phones or tablets.

* Sony Entertainment Network account

Why do ALL channels appear as "Mobile Restricted"?

Some channels or programs are not available through PlayStation™Vue on mobile devices due to streaming rights and your location, and will be marked as such with a Mobile Restricted badge.

If you experience all channels being marked as Mobile Restricted, you will need to re-establish your home location on your mobile device. To do so, simply select Sign Out from the PlayStation™Vue menu, connect your device to the Home Network where you originated your PlayStation™Vue subscription, and log back into PlayStation™Vue.

The same blackout rules apply on a supported mobile phone, tablet, and desktop browser as they do on PlayStation Vue on a TV-connected device.

Are there any channels I can’t watch on my mobile device (or on my desktop browser) when I’m not in my home network location?

While on a mobile device or desktop browser outside your home network, you can watch all the channels in your package except CBS and MLB Network.

While on a mobile device or desktop browser outside the city in which you subscribed to PlayStation Vue, you can watch all the channels in your package except:

  • CBS
  • ABC
  • FOX
  • NBC
  • MLB Network
  • regional sports networks
Are any features disabled outside of the home on PlayStation™Vue?

Outside of the home, you will not be able to watch any show on PlayStation™Vue that has beenrecorded to My Shows as “DVR”. You can, however, view your My Shows library and add programs to My Shows outside of the home, but the play button for any DVR’d show in the library will be disabled.Any “On Demand” show added to your My Shows library will be available for out-of-home viewing.Other features and functionality may vary by device.

 
 

PlayStation™Vue on Google Chomecast

How do I cast PlayStation™Vue?

The PlayStation™Vue Mobile application automatically supports casting, which means if you’re successfully able to stream on PlayStation™Vue Mobile, and you have a Google Chromecast connected to your television and network, you’re ready to start casting. Read more about casting on the Google website.

  • With both devices connected to the same wireless Internet network, look for the "Cast" icon in the top right of your PlayStation™Vue Mobile app, next to Search.
  • Tap the "Cast" icon to connect your mobile device.
  • Once your PlayStation™Vue Mobile app is connected to Chromecast or another device, select programs to begin casting to your television.
What content can I watch on Chromecast?

While in-home, users with supported devices can watch all the same great content available on PlayStation®4 or PlayStation®3 systems through Chromecast. Casting PlayStation™Vue is not currently supported for use outside of the home.

I'm having trouble casting PlayStation™Vue. What should I do?

If you’re running into issues casting PlayStation™Vue to your television via the Mobile app, please ensure the following:

  • Both your mobile device and Chromecast-capable device are currently connected to the same wireless network.
  • You've connected your mobile device to casting device by selecting the "Cast" icon in the top right of the PlayStation™Vue Mobile app.
  • If you continue having trouble, please quit and restart your PlayStation™Vue Mobile app and reset your Chromecast device.
 
 

PlayStation™Vue on the Web

How do I get PlayStation™Vue on the web?

Getting started with PlayStation™Vue on a computer? If you already have a PlayStation Vue subscription and have set up your home location, you can simply login at psvue.com/watch and start Vueing. Otherwise, follow these easy steps to get started.

  1. Sign up for PlayStation™Vue at www.psvue.com/subscribe(Note: Prior to proceeding to step 2, please make sure you are in your home location, on the network you intend to stream PlayStation Vue.)
  2. If you are in your home location, follow the onscreen instructions to start watching live and On-Demand TV right from your computer.

Note: PlayStation™Vue is supported on the most recent versions of Chrome, Firefox, Safari and Microsoft Edge, as well as previous “ever-green” versions. PlayStation™Vue on the Web requires Flash Player.

What’s different about PlayStation™Vue on the web?

With PlayStation™Vue on the web, many of your favorite features will be available, including My Shows, Favorite Channels, Profiles, and more. You’ll also be able to purchase, adjust, or cancel your PlayStation™Vue subscription.

PlayStation™Vue on the web has been tailored for use on a computer, so you’ll get great, unique features like a dynamic player that shrinks and expands to fit your browser, a home screen that breaks programming out by category, and the ability to add and remove things from your Favorites directly from the search field.

Some features, like Guide and Explore, are not currently available on PlayStation Vue on the web.

PlayStation Vue on the web follows mobile streaming rights, with the same programming availability as on phones and tablets. Read more about PlayStation Vue on mobile devices.

Can I use PlayStation™Vue on the web outside of my home?

Once you’ve established your home location, you’ll be able to stream PlayStation™Vue on your computer both in and out of your home. Programming will match that of PlayStation™Vue on phones or tablets and may have some restrictions based on your location, especially if using PlayStation Vue outside your home location. Read more about PlayStation Vue programming availability out-of-home.

 
 

CHANNEL-SPECIFIC FAQs

General Help

How can I purchase an individual channel or plan?

Follow the signup flow on your supported device, or head to www.psvue.com/plans to subscribe.  In the sign up flow, you can pick and choose your available plans and channels. Get more information on channels available in each plan.

What is the difference between a PlayStation™Vue Plan and a standalone channel subscription?

PlayStation™Vue is a cloud-based TV service that brings you live TV, movies, sports - and now, channels you can purchase individually - without a standard cable subscription. Standalone channel subscriptions through PlayStation™Vue are channels (including SHOWTIME, HBO, FOX Soccer Plus, Machinima and more) that you can purchase on their own and are available nationwide.

You can purchase these additional channels no matter where you live in the U.S. and they can be purchased whether or not you have a pre-existing PlayStation™Vue or other TV provider subscription.

If you already subscribe to PlayStation™Vue, you can easily purchase an individual channel via the following steps: Settings->Modify Subscriptions->Available Packages->Add Showtime

Can I access these channels outside the United States?

No, all content through PlayStation™Vue is only accessible in the United States and its territories and possessions. Individual channel subscriptions are available nationwide. 

Do I need a separate PlayStation™Vue Plan to pick and choose specific channels?

Some individual channels can be purchased on their own, or added as an addition to any other PlayStation™Vue plan, while others require existing PlayStation™Vue Plans or channels. In addition, some individual premium channels are already included in Elite and Ultra subscriptions. For more information, please check out PlayStation Vue multi-channel plans.

What happens to my individual channel subscriptions if I cancel my PlayStation®Plus Subscription?

If you purchase an individual channel subscription(s) as a PlayStation®Plus member and subsequently cancel your PlayStation®Plus subscription, your PlayStation®Plus discount is valid until the end of that billing cycle, at which point your subscription to the channel(s) will be cancelled. You may resubscribe to the channel(s) at the full price or renew your PS Plus subscription to subscribe to the channel(s) at the discounted price.

How will free trials work for single channel subscriptions?

The first time you subscribe to a single channel offering through PlayStation™Vue, you will receive a 7-day free trial for that channel. You can cancel the trial at any time. You will not be charged for your individual channel subscription during the free trial period. To cancel your subscription and avoid being charged, you must cancel before the end of the free trial period. If you do not cancel before the end of the last day of the trial, you automatically begin your monthly subscription, and you will be charged a monthly fee every 30 days based on your chosen plan until you cancel. To cancel: on PS4 and PS3 consoles, go to ‘Settings’ in the PlayStation Vue app, select ‘Subscription’, and click ‘Unsubscribe’; or login to psvue.com/subscription and click ‘Cancel Subscription’ under ‘Subscription Summary’; or call 877-883-7669. There are no penalties for cancellation and you may cancel your subscription at any time. Upon cancellation, you will still have access for the rest of the month already paid for. 

 
 

HBO FAQs

What is HBO through PlayStation™Vue?

HBO is a premium television network, home to some of the most talked about, groundbreaking series, films, documentaries and sports, and some of the biggest blockbuster movies available anywhere.

New subscribers to HBO through PlayStation™Vue will get a 7-day free trial, with on-demand, commercial-free access to celebrated HBO programming, as well as access to both HBO East and HBO West live channels. 

How much does HBO cost on PlayStation™Vue?

HBO through PlayStation™Vue can be purchased in the following ways:

  • HBO is automatically included in the Ultra package subscription to PlayStation™Vue.
  • HBO can be added to an existing subscription package or purchased on its own for $15.00/month*.
  • HBO and Cinemax can be purchased together in the HBO® MAX® Pack for $21.99/ month*, with a $2 discount for PlayStation®Plus members ($19.99/month*).

* Taxes may apply.

If I sign up, can I use the HBO NOW app?

Yes! With an HBO subscription through PlayStation™Vue, you can access the best HBO shows and movies through the HBO NOW application, available on a variety of devices and at no added cost. Once you’ve signed up for HBO through PlayStation™Vue, follow these simple steps to get started:

1. Head to www.hbonow.com/register

2. Select PlayStation™Vue as your provider

3. Log in using your PSN credentials

4. Create your new HBO NOW account and credentials

5. Log in to the HBO NOW app using your newly created HBO NOW account

If I sign up, can I use the HBO GO app?

While the HBO GO application is not available to HBO subscriptions through PlayStation™Vue, HBO subscribers can access tons of great shows and movies through HBO NOW at no added cost.

Can HBO programming be added to "My Shows"?

Live airings of HBO programming cannot be captured to “My Shows”, but any HBO show or movie added to My Shows will store the full library of the series or movie added through On-Demand rights.

 
 

CINEMAX FAQs

What is CINEMAX through PlayStation™Vue?

CINEMAX is a premium television network, featuring some of the hottest theatrically-released films alongside popular original series. New subscribers to CINEMAX through PlayStation™Vue will get a 7-day free trial.

How much does CINEMAX cost on PlayStation™Vue?

CINEMAX through PlayStation™Vue can be added to an existing subscription package, or purchased on its own for $15.00/month*. Cinemax and HBO can be purchased together in the HBO® MAX® Pack for $21.99/ month*, with a $2 discount for PlayStation®Plus members ($19.99/month*).

* Taxes may apply.

Will I be able to watch CINEMAX live?

Yes. Subscribers will receive both CINEMAX East and CINEMAX West live channels.

Can CINEMAX programming be added to "My Shows"?

Live airings of CINEMAX programming cannot be captured to “My Shows”, but any CINEMAX show or movie added to My Shows will store the full library of the series or movie added through On-Demand rights

 
 

SHOWTIME FAQs

What is SHOWTIME through PlayStation™Vue?

New SHOWTIME subscribers will get a 7-day free trial and unlimited, commercial-free access to celebrated SHOWTIME programming, including award-winning series like Homeland, Shameless and Ray Donovan, as well as hit movies, documentaries, comedy specials and sporting events. You can stream all-new episodes when they premiere or catch up on past seasons, plus watch SHOWTIME Original Series like Dexter® and Weeds.  In addition to this great content, subscribers will be able to watch live both SHOWTIME East and SHOWTIME West.

How much does SHOWTIME cost on PlayStation™Vue?

SHOWTIME through PlayStation™Vue can be purchased in the following ways:

  • SHOWTIME is automatically included in the Ultra package subscription to PlayStation™Vue.
  • SHOWTIME can be added to an existing subscription package, or purchased on its own for $10.99/month* with a $2 discount for PlayStation®Plus members ($8.99/month*).
  • SHOWTIME and Epix Hits can be purchased as a package for one low price, either added to an existing subscription package or purchased on its own for $13.99/month* ($11.49/month* for PlayStation Plus members).

* Taxes may apply.

Will I be able to watch SHOWTIME live?

Yes. You will have the option of watching both SHOWTIME East, which is SHOWTIME as it is broadcast for the Eastern time zone, as well as SHOWTIME West, the same channel time-delayed by three hours for the Pacific time zone. Both feeds are available regardless of the time zone you are in. You’ll be able to easily switch between channels so no matter where you are, you never have to miss your favorites.

If I sign up, can I use the SHOWTIME Anytime app?

Yes! With a subscription to SHOWTIME through PlayStation Vue, you can easily login to the SHOWTIME Anytime application on supported devices. Just select PlayStation™Vue as your Provider to get started.

Can SHOWTIME programming be added to "My Shows"?

Live airings of SHOWTIME programming cannot be captured to “My Shows”, but any SHOWTIME show added to My Shows will store the full library of the series of the show added through On-Demand rights. That way, you’ll never be behind on your favorite shows.

 
 

Español Pack FAQs

What is the Español Pack?

The Español Pack includes a variety of popular Spanish language channels available in one package. These channelscover sports, news, family, nature, and lifestyle programming, all in Español. Existing PlayStation™Vue subscribers can easily add the Español Pack to their existing multi-channel plan by logging in at playstationvue.com and selecting “Modify Subscription from their Subscription Summary”page.

Note: An existing PlayStation Vue multi-channel plan is required in order to purchase the Español Pack.

What programming will be available through the Español Pack?

The following channels will be available by purchasing the Español Pack:

  • beIN Sports en Español
  • CINE SONY
  • CNN Español
  • Discovery en Español
  • Discovery Familia
  • FOX Deportes
  • FOX Life
  • Nat Geo Mundo
  • NBC Universo

Note: FOX Deportes is automatically included in Elite and Ultra package subscriptions to PlayStation™Vue at no added cost.

How much does the Español Pack cost?

Note: FOX Deportes is automatically included in Elite and Ultra package subscriptions to PlayStation™Vue at no added cost.

The Español Pack through PlayStation™Vue can be added to existing PlayStation Vue multi-channel subscriptions (i.e. Access, Core, Elite, or Ultra subscriptions) for $4.99/month* with a $1 discount for PlayStation Plus members ($3.99/month*). New subscribers to the Español Pack through PlayStation™Vue will receive a 5-day free trial period. Note: If you cancel your multi-channel plan, your subscription to the Español Pack will be cancelled as well.

*Taxes may apply.

 
 

FOX Soccer Plus FAQs

What is Fox Soccer Plus and is it available on PlayStation™Vue?

FOX Soccer Plus is a premium television network dedicated to delivering the world’s best soccer and international sports to hardcore fans. Subscribe to FOX Soccer Plus on its own, Nationwide, or as an addition to another PlayStation™Vue multi-channel plan (PlayStation™Vue multi-channel plans are now available nationwide).

You can sign up today and enjoy FOX Soccer Plus with a 7-day free trial.

What programming will be available on FOX Soccer Plus?

FOX Soccer Plus through PlayStation™Vue delivers the world’s best soccer and international sports to hardcore fans including exclusive match content from the most prominent and highest profile soccer competitions in the world, such as Bundesliga, UEFA Champions League, UEFA Europa League, England’s FA Cup and UEFA Euro 2016 qualifying.  

ABOUT: http://www.foxsoccerplus.com/about

SCHEDULE: http://www.foxsoccerplus.com/schedule

How much will FOX Soccer Plus cost on PlayStation™Vue?

FOX Soccer Plus through PlayStation™Vue is available for $14.99/month* with a $2 discount for PlayStation Plus members ($12.99/month*).

* Taxes may apply.

Can I use the FOX Soccer 2GO app as part of my PlayStation™Vue subscription to FOX Soccer Plus?

FOX Soccer 2GO is a standalone-streaming product that includes similar content and games from the leagues above. FOX Soccer Plus is not the same product and FOX Soccer 2GO is sold directly by FOX, not by PlayStation™Vue or any other distributors. For more information please visit http://www.foxsoccer2go.com.

 
 

Machinima FAQs

What is Machinima and is it available on PlayStation™Vue?

Machinima is the ultimate television resource for fandom and gamer culture, now available on PlayStation™Vue, nationwide! Featuring scripted series, original content, weekly and daily shows, official publisher pop culture content and gameplay videos, Machinima is the go-to for those passionate about video games, animation, movies, TV, and the endless forms of pop culture. New Machinima subscribers will receive a 7-day free trial.

How much will Machinima cost through PlayStation™Vue?

Machinima is automatically included in Elite and Ultra package subscriptions to PlayStationVue at no added cost. Additionally, Machinima through PlayStation™Vue is available nationwide as a single channel subscription, for $2.99/month* [DR1] with a $1 discount for PlayStation Plus members ($1.99/month*). New subscribers to Machinima through PlayStation™Vue will receive a 7-day free trial period.

* Taxes may apply.

 
 

EPIX FAQs

What is EPIX® Hits and is it available on PlayStation™Vue?

EPIX® Hits is the movie lovers dream come true. With a massive collection of big new movies, alongside a huge library of classic hits, users who subscribe to EPIX® Hits through PlayStation™Vue will have access to the premium entertainment channel (EPIX® Hits) as well as EPIX® Hits on-demand content. EPIX® Hits will provide huge Hollywood hits you won’t find on any other premium channel, original series, exclusive concert events, comedy specials, and Championship Boxing.

How much will EPIX® Hits cost through PlayStation™Vue?

EPIX® Hits is automatically included in Elite and Ultra subscriptions to PlayStationVue at no added cost. If you’re not an Elite or Ultra subscriber, EPIX® Hits is available two other ways, as detailed below:

  • Subscribe to EPIX® Hits & SHOWTIME® together for one low price. This offer is available nationwide and can be added to existing PlayStation™Vue channel packages. Or, this offer can be subscribed to on its own for $13.99/month* ($11.49/month* for PlayStation Plus members). New subscribers to both EPIX® Hits and SHOWTIME will receive a 7-day free trial.
  • Add EPIX® Hits to an Access or Core channel package. This offer is available in the cities where PlayStation™Vue carries multi-channel packages for $3.99/month* ($2.99/month for PlayStation Plus members). New EPIX® Hits subscribers who add EPIX® Hits to their Access or Core package will receive a 5-day free trial. Note:  if you cancel your multi-channel plan subscription, your subscription to EPIX Hits® will be cancelled as well.

* Taxes may apply.

 
 

HI-YAH! FAQS

What is Hi-YAH! and is it available on PlayStation™Vue?

Hi-YAH! Is your new favorite channel for the best in Martial Arts and Asian Action movies. Hi-YAH! Is an explosion of adrenaline, delivered straight to your eyeballs, now available through PlayStation™Vue!

How much will Hi-YAH! cost through PlayStation™Vue?

Hi-YAH! is automatically included in Elite or Ultra package subscriptions to PlayStationVue at no added cost. Additionally, Hi-YAH! through PlayStation™Vue is available nationwide as a single channel subscription, for $2.99/month* with a $1 discount for PlayStation Plus members ($1.99/month*). New subscribers to Hi-YAH! through PlayStation™Vue will receive a 7-day free trial period.

* Taxes may apply.

 
 

Changes to your Channel Lineup

What changes are occurring to the lineup?

Starting at 12:01 AM ET on November 11, all Viacom-owned networks will no longer be available on PlayStation Vue. This includes the following channels: BET channels, Centric, CMT channels, Comedy Central, Logo, MTV channels, Nickelodeon channels, Spike, Tr3s, TV Land, and VH1. PlayStation Vue subscribers will continue to enjoy the popular features that make the service unique, such as simultaneous streaming and cloud-based DVR, though Viacom programming will no longer be available through My Shows. 

Why are you making this change?

At PlayStation, we always strive to provide the best value and service for our fans. As part of our ongoing evaluation of the PlayStation Vue offering, we have determined that removing the bundle of channels from Viacom is the best way for us to continue to offer the most compelling value to our fans, while enabling us to focus on the content our users request most.

Should consumers be worried that the channel lineup will continually be in flux?

No. However, we are always evaluating the PlayStation Vue service to ensure we are offering great value with the channels that matter most to our users.

What other changes are occurring on PlayStation Vue?

We plan to continue expanding the PlayStation Vue service further by adding new network channels, as well as expanding to additional devices. Just recently, we launched PlayStation Vue on Android TV devices and added support for web browsers on PC and Mac devices. We also recently announced new channels coming to the service, such as BBC America, Vice, NBA TV and more.

How do I change my plan?

There is no long-term commitment required for any PlayStation Vue plan, so you can change your plan or cancel your subscription at any time. You can visit https://vue.playstation.com/subscription/ to modify your subscription.