PlayStation Help PlayStation Help & Support


Accepted Payment Methods on PlayStation Store and how to use them

Did you know?

Using vouchers for your PlayStation Store purchases

You can also add funds to your PSN wallet by using top up voucher codes, available from a variety of retailers. Reedeming a voucher code is simple. Want to learn more?


Removing payment information from your PSN account

Payment details you add to your PSN wallet are saved to make it easier to make purchases in the future. You can delete this information at any time, and they'll be removed from all devices linked to your account. We don't keep any record of payment information once it's deleted.


Still having trouble?

If you're still having trouble with payment methods on your PSN account, we recommend checking with your bank or payment provider before calling us, just to make sure there are no issues on their end.

If they confirm that everything is working, contact PlayStation Support using the details below. You'll need to provide your date of birth to verify your identity.

Need to contact us?

Call us on 01 691 7379

We're here to help you. Opening Hours: Mon-Sat 10:30 - 19:00

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.