How to cancel a PlayStation™Store subscription

Find out how to cancel a PlayStation Store subscription such as PlayStation®Plus.

When can I cancel a PlayStation Store service subscription?

Active subscriptions can be cancelled up until the subscription renewal date by turning off the Auto-Renew setting. You can find the renewal dates for each of your subscriptions in the Subscriptions Management section of account management.

The Auto-Renew setting in Subscription Management will be activated each time you sign up for an ongoing subscription. If you cancel a subscription and then resubscribe, the Auto-Renew setting will be reactivated.

How to cancel a PlayStation Subscription

Web browser: cancel a subscription

  1. Sign in to Account Management.

  2. Select Subscription from the menu on the left of the screen. 

  3. Select Turn Off Auto-Renew next to the subscription you would like to cancel.

    If you would like to keep your subscription, you can select Turn On Auto-Renew before the renewal date of the current subscription to keep it active.

  1. Go to Settings > Users and Accounts.

  2. Select Account > Payment and Subscriptions > Subscriptions.

  3. Select a service > Turn Off Auto-Renew.

PS Plus, PS Now and EA Play

  1. Go to Settings > Account Management > Account Information > PlayStation Subscriptions
  2. Select the subscription you want to cancel. 
  3. Select Turn Off Auto-Renew.

All other subscriptions

  1. Go to Settings > Account Management > Account Information > Service list
  2. Select the subscription from the list and select Turn Off Auto-Renew

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