Updated 30 October 2018

CE-40852-9 PS4 Error Code

An error occurred on the server.


A server error occurred. Please try the steps below to attempt to resolve the issue.

  • Restart the PS4 system and try again.
  • Perform a connection test by going to [Settings] > [Network] > [Test Internet Connection].
  • If the test was successful, check your network environment and try updating your router firmware if required.
  • Visit our Fix & Connect tool for additional network troubleshooting.
If the error code persists after performing these steps, the issue may be due to temporary network congestion. Please try again later.