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Cancelling ps now subscription

Created 17/06/2019
1 Replies
How do I cancel my free trial 

Answers

  • Oran_Gina

    17/06/2019

    Oran_Gina 17 June, 2019 @ 16:19

    How to end a service subscription

    https://www.playstation.com/en-gb/get-help/help-library/store---transactions/payments---refunds/how-to-cancel-a-service-subscription/

    Active subscriptions can be cancelled up to 24 hours before the scheduled renewal date.

    You can find the renewal dates for each of your subscriptions by heading to [Account Management] > [Services List] on your PlayStation system. Once auto renewal has been switched off, subscription features will terminate on the renewal date.

    If a subscription is cancelled within 24 hours of its scheduled renewal date, the account will be charged for the next subscription period. In this case, you will retain access to the subscription service until the next renewal date.

     

    Via PlayStation 4

    1. Go to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions]. 
    2. Select the subscription you want to cancel. 
    3. Select [Turn Off Auto-Renew].

    If you change your mind, you can [Turn On Auto-Renew] before the expiry date using the same method.

     

    Via Web Browser

    1. Sign in to account management. 
    2. Select [Subscription] from the menu on the left of the screen. You will be taken to PlayStation Store.
    3. Select [Turn Off Auto-Renew] next to the subscription you would like to cancel.
    4. Select [Confirm].

    If you change your mind or make a mistake, you can select [Turn On Auto-Renew] before the expiry date of the current subscription to turn automatic renewal back on.