Updated 10 October 2016

PlayStation Move Help

How to set up and use PlayStation Move motion controllers


General Information

The PlayStation Move motion controllers allow you to realise the potential of motion-controlled action on your PS4 by letting you physically interact with your games. You can also pair the PlayStation Move motion controllers with your PlayStation Camera in certain games.

Setting up the Move Controllers

You can easily pair the PlayStation Move motion controller and navigation controller to your system.

Begin with the PlayStation Move (PS Move) motion controller and a mini-USB cable, such as the cable used to charge PS3 peripherals. The PS4 system's included USB cable is micro-USB, and cannot be used with the motion or navigation controllers.

To set up a PS Move motion controller with your PS4, do the following:

  1. Connect the mini-USB cable to your motion controller, and then plug the other end of the cable into one of the 2 USB ports on the front of your PS4 system.
  2. Hold down the PS button on the motion controller to pair it to your console. A menu of user profiles created on your PS4 will appear.
  3. Choose the user profile that's operating the motion controller. If there are no existing profiles to choose from, you can create one.
  4. You'll then return to the system menu, and will be able to continue playing. If your PS motion controller is already fully charged, you can remove the mini-USB cable and play wirelessly.

Important Notes

Controls and calibration for gameplay will vary from game to game. Follow any on-screen instructions that appear when using your PS Move motion controllers with a PS4 game.

  • The PlayStation Eye camera for the PS3 is not compatible with the PS4.
  • Games that require a camera for use with the motion controller will use the PlayStation Camera for the PS4.
  • PlayStation Move works well in a variety of different lighting conditions, but ideally you should minimize direct sunlight, glare, and the amount of backlighting from behind the player.

PlayStation Move Troubleshooting

  • Make sure that you have paired the PS Move to the system using a mini-USB cable.
  • Make sure that the status indicator light at the base of the PS Move is lit (little red light.)
  • Try to navigate the system menu using the PlayStation Move. Press and hold the T-button (trigger) and gently point the move to the left, right, up, or down. If you are able to navigate the system menu using the PlayStation Move, the controller should be working properly.

PlayStation Eye

  • Make sure the PlayStation Eye is connected to one of the PS3's USB ports and is receiving power. If your PS3 is turned on, there should be a blue light lit on the PlayStation Eye.
  • Under the PS3 XMB Setting Icon, go to Accessory Settings and press (X button), then go to Camera Device Settings and press (X button). If you are able to see an image of the area the camera is pointing at on the screen, then your PlayStation Eye is working properly.
  • Make sure that the PlayStation Eye has been set to wide-angle view.
  • Try adjusting the lighting in the room. Make sure the room isn't too bright and that there is no light behind the player. Be sure to be within 5-to-9 feet away the PlayStation Eye.

PlayStation 3 System

  1. Make sure that the PS3 has detected and calibrated the PS Move.
  2. From the XMB settings menu, select Accessory Settings.
  3. Scroll to the bottom of the menu and select Calibrate Motion Controller.
  4. Follow the on-screen instructions to calibrate the PS Move to the PS3

If you've tried the above steps and the PS Move doesn't work properly:

  1. Make sure that you have calibrated your PlayStation Move to the software title.
  2. If you are in the game, press the Select button on the PS Move to calibrate the motion controller to the game.

If the PS Move still does not work properly, you can try resetting the PS Move motion controller. On the rear of the controller, you can press the reset button using a thin-tipped object (such as a pen or paper clip.)