Updated 25 Юли 2017

How to change a sub account password

This article explains how a sub account or associated master account holder can change a sub account password.

I have a sub account can I change my password myself?

If you know your password and can sign in to PlayStation Network you can change your password yourself.

Go to [Account Management] on your PlayStation system or [Account] on the SEN Account Management website.

For step by step instructions select the device you will be using:

I have forgotten my sub account password – what do I do?

If you have forgotten your password you cannot reset it yourself. Ask the person who looks after the master account to reset it for you from their account.

The master account holder needs to go to [Account Management] > [Parental Controls] on PlayStation system or [Account] > [Sub Accounts] on the SEN Account Management website to change your password.

For step by step instructions select the device that will be used:

Having problems changing your Password?

  • This may be because you have lost internet connection or because PlayStation Network is currently undergoing maintenance. Check your internet connection and check for maintenance.
  • If you receive an email notifying you that the sub account password has changed, check with the associated account holder and contact us if neither of you changed the password.