Updated 10 September 2015

8002A231 PS3 Error Code

Your Sony Entertainment Network account has been suspended due to violations of the Terms of Service and User Agreement.



  • If you receive this error message, your Sony Entertainment Network account has been suspended. 
  • You must wait the duration of your suspension before you may access PlayStation Network. You will receive an email advising you how long your suspension will last.
  • Click here for more information on reasons why an account may have been suspended.
  • For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.