Updated April 21, 2017

How to cancel a service subscription using PlayStation App or web browser

This article explains when you can cancel a subscription and how to do it through PlayStation App or web browser.

 
 

When to cancel your subscription

You can cancel your subscription renewal while your membership is active.

You can still use your subscription benefits for the remainder of the current subscription period, but you'll lose access on subscription renewal date.

How to cancel PlayStation Plus

  1. Click here and sign in for the account management site.
  2. Go to the Media tab and select [Games].
  3. Select the current membership and click [Cancel Automatic Renewal].

You can ‘Restart Automatic Renewal’ before the expiry date of the current subscription. Just follow the same method to do this.

How to cancel Spotify on PlayStation Music

If you signed up for your account directly through Spotify, check Spotify support to find out how to cancel your subscription.

If you signed up through PlayStation Music your subscription is being renewed through your PSN account wallet. This means that your subscription payments will be displayed on your credit or debit card statements as payments to PSN or PlayStation Network.

  1. Click here and sign in for the account management site.
  2. Go to the Media tab and select [Music].
  3. Select the current membership and click [Cancel Automatic Renewal].

You can [Restart Automatic Renewal] before the expiry date of the current subscription. Just follow the same method to do this.

If you prefer, you can cancel your subscription by contacting us.

 
 
 
 

More on this topic

Related Articles