Find out more about the Voice Command Preview (U.S. and U.K. limited release) for PlayStation®5 consoles.
Please note, this feature is currently rolling out as a limited-release preview in the United States and United Kingdom from February 8th 2022. This preview is available only in English to players who are part of the PS5 system software beta program, with accounts for PlayStation Network that are registered in the United States and United Kingdom.
Important. We may modify this preview or end it any time; in addition, some features available during this preview may not make it into any final version or may see significant changes.
You'll need to enable Voice Command (Preview) before you can use it for the first time.
Turn on to activate Voice Command by saying "Hey PlayStation!". You can also activate by selecting Voice Command in the control center or by using the PS5 media remote (sold separately).
How is this different from the PS4™ console Voice Operation?
Voice Command (Preview) on PS5 consoles greatly improves and differs from Voice Operation on PlayStation®4 consoles. Instead of requiring the memorization of specific commands, Voice Command (Preview) lets you speak naturally to a PS5 console.
Which devices can detect my voice?
The following devices have been tested by SIE and confirmed to work with Voice Command (Preview).
Does Voice Command (Preview) record my voice?
Your speech is recorded after you say "Hey PlayStation!", or if you turn on Voice Command (Preview) from the control center. Speech recording ends when you stop giving voice commands. By default, Voice Command (Preview) stops listening for your speech after 4 seconds of inactivity.
For child accounts, Voice Command (Preview) data collection can not be enabled and speech is never recorded.
Can child accounts use Voice Command (Preview)?
Child accounts can’t access the PS5 system software beta program or enable Voice Command (Preview).
Can Voice Command (Preview) be used to change parental controls?
Family managers or guardians can use Voice Command (Preview) to open child account settings, but changes to child account settings need to be completed using the controller.
Why does Voice Command (Preview) record my speech?
Because Voice Command (Preview) is a new feature, we need to evaluate a variety of speech patterns, accents and dialects as we look for ways to refine and improve it. We’ve already done multiple large-scale internal tests, but our goal is to deliver the best experience possible for players. This preview gives us a chance to gather feedback and insights directly from our community.
Does this feature record my voice when I’m not using voice commands?
No. Voice Command (Preview) only records your speech when you activate it by saying, “Hey PlayStation!” or select the Voice Command icon in the control center.
Can we expect to see this feature in more languages and regions in the future?
We’re testing this feature publicly for the first time on a limited scale and will listen closely to user feedback as we refine and optimize it. Please stay tuned.
Contact our support specialists