PS3™ support


PlayStation Support

Please note, to play Blu-ray discs, your PS3 console needs a renewed Blu-ray player encryption key. Please update your PS3 console's system software to the latest version to renew the Blu-ray player encryption key.

What do you need help with?

Select a category from below:


System software update

PlayStation 3 System software update

Download the update data directly to the system from the Internet. The latest update is automatically downloaded.
  1. Select Settings > System Update
  2. Select Update via Internet. Download the latest update data from the Internet. Follow the on-screen instructions to complete the operation.

Always update your PlayStation®3 console to the latest version of the system software. By updating, you can enjoy additional features, improved usability and enhanced security.



PlayStation 3 console manuals and guide

Find the manual for your console or device.

View the PlayStation®3 console user guide online.

Find warranty information for your consoles and devices.