NW-31175-7

There was an error connecting to the network.

If this error occurs, there may be a problem connecting to the server. Please try the following:

  1. Restart your PlayStation®4 console.
  2. Turn off your router, wait at least 5 minutes, then restart it.
  3. Try using a wired connection if possible. 
  4. Try changing DNS settings. Configure your network settings with the number of a public DNS that is free and open to the public by companies or organizations.
  5. Please try again after a while.

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