CE-37732-2

The downloaded file was not installed in the system properly. It is likely that the data has been corrupted during the download process.

Delete the downloaded file.
On PlayStation®4, go to Notifications > Downloads and select the content. Then press the OPTIONS button on your controller and delete the downloaded content.
Retry downloading the file.
If you had the error with a game patch, highlight the game application on the Home Screen, press the OPTIONS button and select Check for Update.
If you had the error with a game from PlayStation®Store, go to Library and select the application to download the file.
If the error persists, try initializing your system by going to Settings > Initialization > Initialize PS4 > Quick.
Then try re-downloading the content.
If the error persists and if you have previously upgraded HDD, switch to the original HDD and re-install the system software.
After system re-installation or initialization, try re-downloading the content.

Contact our support specialists

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