Updated 6 October 2017

My PlayStation Vita won't turn on, what can I do?

If your PlayStation Vita won’t turn on, this article will help you troubleshoot the problem you are experiencing.


Try pressing and holding the power button for 5 seconds

When turning on your PlayStation Vita system for the first time, press and hold the power button for 5 seconds.

When the power comes on, the PS Button lights up blue once and the initial settings screen is displayed.

Find out what to do if the screen does not appear even though the PS Button lights up blue.

Make sure you’re not trying to turn on your system after putting it into standby mode

Immediately after you put your PlayStation Vita system into standby mode, the power may not come on even if you press the power button. Please wait a moment and try again.

Make sure the system is charging properly

The PlayStation Vita system may not charge whilst in use when connected to a PC (depending on your PC's specifaction).  Either turn off the power and charge the PlayStation Vita system for a while or connect the AC Adaptor.

The USB device or USB hub to which your PlayStation Vita system is connected may not be able to supply sufficient power to charge your system. If your PlayStation Vita system cannot be charged, connect to another USB port or device without using a USB hub.

Try shutting down your system completely

If the PlayStation Vita system is on but unresponsive, press and hold the power button for more than 30 seconds to completely turn off your system.  Please wait a while before pressing and holding the power button for five seconds to turn on your system.

Make sure your system is charged and that it is properly connected

Is the AC Adaptor connected properly? Connect the USB cable so that the PS logo on the cable is visible beneath the "PSVITA" logo under the touchscreen.

Does the PS button light up orange when the AC adaptor is connected?

If the PS Button is blinking orange:

The battery has no remaining charge. Wait until the PS button stops blinking and lights up solid orange before pressing the power button again.

If the PS Button does not light up:

The AC adaptor or battery may be faulty. Please contact PlayStation Support.