Updated 19 March 2018

How to send text or voice messages on PS4

Find out how to manage messages on your PlayStation 4 system.


How do I check for new messages?

When you sign in to PlayStation Network, the system will automatically check for any new messages and notify you if you have received any.

To check your current messages, press up on the DS4 control pad and go to  [Messages].

How do I send a message?

  1. Press up on the DS4 control pad and go to [Messages] > [Create Message].
  2. Either select an Online ID from your Friends List or enter an Online ID into the search bar. Sending a message will create a group with the sender and recipients.
  3. Enter your message text, select [Send] and press (X button).
  4. To send your message with a screenshot or voice message, select [Attach] > [Select Screenshot] or [Record Voice Message] > [Send].

How do I leave a group?

  1. Press up on the control pad and go to  [Messages].
  2. Highlight the group you wish to leave. 
  3. Press the [Options] button and select [Leave].

How do I choose who can communicate with me?

  1. Go to [Settings] > [Account Management] > [Privacy Settings] > [Personal Info | Messaging] > [Messages]. 
  2. Select who you would like to be able to send you messages — ‘Anyone’, ‘Friends Only’ or ‘No One’ — then select [Confirm] to save your changes.