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How to close your account

How do I close my account?

To request an account closure you will need to contact us*. Please have the following information to hand:

  • Sign-in ID (email address)
  • Online ID

*You can find the appropriate contact number by clicking here and typing ‘close account’ into the search bar — the ‘call us’ option will appear at the bottom of the page.

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Need to contact us?

You can call us on the following numbers:

Bahrain: +973 650009205
Kuwait: +965 22069109
Qatar: 00800100852
Saudi Arabia: 800844 0483 (STC) / 800850 0542 (Non-STC)
UAE: 8000 357 03946

We're here to help you. Opening Hours: (Sun-Thu) 10:30 AM – 7:00 PM AST

We may ask you to provide your PSN account details or console serial number. Please have these handy when you call.

If your country is not listed above, please contact us by email instead.