How to connect your PULSE Explore wireless earbuds with your PS Portal

Find out how to connect your PULSE Explore™ wireless earbuds to your PlayStation Portal™ remote player.

How to pair and connect wireless earbuds with PS Portal 

When you first use your earbuds with your PS Portal, you need to pair them. Make sure you’ve completed initial setup of your PS Portal before pairing. 

  1. Turn on your PS Portal.
  2. Make sure both of your earbuds are in the charging case.
  3. Press and hold the PlayStation Link™ button on the case and release it when the status indicator on the case quickly blinks blue (approximately 8 seconds). 
    Your earbuds are in pairing mode when the indicator quickly blinks blue. 
  4. Press the PS Link button on your PS Portal. 
    When paired and connected, the indicator on the case turns solid blue and your PS Portal shows a connected state. 
  • After pairing to your PS Portal, your earbuds also search for any paired Bluetooth devices that are ready to connect. The indicator on the case slowly blinks from light to dark for a few seconds while searching. You can connect your mobile device to your earbuds at this time to listen to audio from both devices simultaneously. 
Connect Bluetooth
  • Your earbuds remain in pairing mode for up to 30 seconds. If they don’t find an available connection, the earbuds turn off. Press and hold the PS Link button on your case for approximately 8 seconds to begin pairing mode again.

How to switch audio connections between your PS5 console and your PS Portal  

When you are using your PULSE Explore wireless earbuds on the PlayStation®5 console and you want to switch to audio on your PlayStation Portal remote player (or vice versa), follow these steps to switch the PS Link connections. Your earbuds must have been paired and connected to both your PS5® console and your PS Portal. 

  1. Make sure your PS Portal is on. 
  2. Press and hold the PS Link button on your earbud for approximately 2 seconds.
  1. Press the PS Link button on your PS Portal.
    When connected, your PS Portal shows a connected state.
  1. Make sure your PS5 console is on and the PlayStation Link™ USB adapter is inserted into your console. 
  2. Press and hold the PS Link button on your earbud for approximately 2 seconds. 
  1. Press the PS Link button on the USB adapter.
    When connected, the indicator on the adapter turns solid white.
  • If your PS5 console is turned off when you try to switch connections, your earbuds won’t connect to it. Your earbuds connect back to your PS Portal. 
  • You can connect and listen to only one PS Link connection at a time when your earbuds are paired to both a USB adapter and your PS Portal.
  • You can control the volume from your earbuds, your console, or your PS Portal. 
PS Portal User's Guide

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