*Offer is non-transferable and by invitation only. Offer valid only for eligible PlayStation account holders who are at least 18 years of age and purchase and activate a new PS5 or PS5 Pro console between October 21, 2025 @ 12am UTC to November 19, 2025 @ 11:59pm UTC. Limit 1 wallet credit per account. Wallet credit must be affirmatively redeemed on your PS5 console by Nov 19, 2025, 2025 @ 11:59pm UTC by signing in to PlayStation, navigating to the “Latest” tab on the PS5 Console Store, locating the banner and clicking the “redeem” button where indicated. Offer does not apply to refurbished or leased consoles, or any consoles which have already been activated. No substitutions or replacements. Offer subject to change or cancellation at any time. Void where prohibited.

Frequently Asked Questions 

Examples include:  

We’re frequently running targeted offers and the selection criteria varies. Please make sure you are opted-in to marketing communications (Notifications) to receive offer invitations.

Selection criteria varies and not all accounts are eligible for all offers. The best way to stay in the know is to ensure you are opted in to communications from PlayStation.

Each offer is unique and may have specific purchase requirements. Refer to the terms of service for details.

If you are eligible for the offer and have activated a PS5 or PS5 Pro Console within the offer period, please visit the PlayStation Store on your console and navigate to the “Latest” tab. You will see a banner titled “Your welcome gift is waiting” with a “Redeem” button that takes you through a redemption flow. After completing that flow, your gift will be deposited. 

It usually takes only a few moments for your gift to be deposited, but connectivity and ISP’s can cause that to vary. Please ensure you are connected to the internet and reach out after an hour if no deposit has occurred.

Participating countries will vary from offer to offer. Not all countries will be participating at all times.

No.