Using a PC or Mac, create a folder named "PS5" on a USB drive formatted as FAT32 or exFAT. Inside that folder, create another folder named "UPDATE".
Download the PS5 console update file below and save it in the "UPDATE" folder. Save the file as "PS5UPDATE.PUP". * There must be approximately 1,1GB of free space.
Plug the USB drive containing the file into your PS5 console.
Start your PS5 console in Safe Mode: press and hold the power button, releasing after the second beep.
Select Update System Software.
Select Update from USB Storage Device > OK.
If your PS5 console does not recognize the file, check that the folder names and file name are correct. Enter the folder names and file name using uppercase letters.
Reinstalling the system software on your PS5 console will delete all of the data on your PS5 console. This process is often referred to as a "factory" reset, or "hard" reset.
Turn off your PS5 console. Press and hold the power button until your console beeps.
Using a PC or Mac, create a folder named "PS5" on a USB drive formatted as FAT32 or exFAT. Inside that folder, create another folder named "UPDATE".
Download the reinstallation file below and save it in the "UPDATE" folder. Save the file as "PS5UPDATE.PUP". There must be approximately 1,2GB of free space.
Plug the USB drive containing the file into the PS5 console.
Start your PS5 console in Safe Mode: press and hold the power button, releasing after the second beep.
Select Reset PS5 (Reinstall System Software).
If your PS5 console does not recognize the file, check that the folder names and file name are correct. Enter the folder names and file name using uppercase letters.
Don’t download or install the update using data other than the official update file provided online by Sony Interactive Entertainment. Don’t download or install updates by methods other than those described in the PS5 console documentation or on this website. If you download or install the update data from a different source, by a different method, or on a console that has been altered or modified in any way, the console might not operate properly and might not be able to install the official update data. Any of these actions can void the system warranty and affect your ability to obtain warranty services and repair services from Sony Interactive Entertainment.
Don’t install system software directly before or after a power outage.
Don’t turn off your console during the installation. Interrupting the installation can cause your console to be damaged.
You might not be able to use some applications or content without first updating the system software on your console.
System Software
By using, or accessing the system software, you agree to be bound by all current terms of this Agreement. To access a printable, current copy of this Agreement, go to http://doc.dl.playstation.net/doc/ps5-eula/.
Sony Interactive Entertainment, at its sole discretion, may modify the terms of this Agreement at any time, including any terms in the PS5 console documentation or manual, or http://doc.dl.playstation.net/doc/ps5-oss/index.html.
Please check back on this website from time to time for changes to this Agreement.
