Learn where you can find the serial and model numbers on your DUALSHOCK®4 wireless controller and when you might need to use them.
It is recommended that you have these numbers to hand when contacting PlayStation Support.
The serial number can be found on the back of the wireless controller, below the bar code.
The model number can be found on the back of the wireless controller, above the bar code.
The model can be up to 12 alphanumeric characters. For example, CUH-ZCT2U.
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