PlayStation Support
Search for your error code or browse the most common PS5™ error codes below.
CE-100005-6 There is a problem reading a disk or data.
CE-100002-3 Failed to update the application.
CE-108255-1 An error occurred on the application.
NP-102946-2 Please install the latest update file.
CE-107857-8 There was a problem loading the application.
CE-100028-1 There is not enough free space on the SSD.
CE-106485-4 There may be a problem reading the system software or data.
NW-102311-8 A communication error has occurred.
WS-116521-6 This service is currently under maintenance.
CE-107750-0 A system error has occurred.
NW-102265-6 Unable to connect to the server.
WS-116367-4 Access to PSN has been suspended.
NW-102308-4 A communication error has occurred.
WS-117224-7 There may be a problem with the two-step verification setting.
WS-116483-3 There was a problem connecting to the server.
NP-103047-5 Unable to connect to the server.
NW-102636-8 The connection to the PlayStation™Network has timed out.
NW-102261-2 Unable to connect to the server.
WS-116449-5 This service is currently under maintenance.
CE-107938-8 Failed to update the application.
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